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5 Best Employment Agencies in Singapore with the Most Insider Knowledge
My aunt recently complained that she had to go through three maids in two months. Apparently, the employment agency she hired kept sending inexperienced workers.
When I checked the office online and saw that it had lots of negative reviews, I shook my head. No wonder she hadn’t found a qualified one yet!
So, I scoured the island to help her find an agency that could provide her with capable house staff. Four months in, and she’s still very happy with her newest one.
For those seeking fresh hires or new jobs, my curated roster of the best employment agencies in Singapore is available below.
1. Island Maids

Services: Maids, Nannies, Part-Time, Full-Time, Work Permit Renewal
Location: 133 Jurong Gateway Rd, #01-293
Contact: +65 6835 7703
Business hours:
- Mon – Fri: 10 AM–8 PM
- Sat – Sun: 10 AM–5 PM
| Google reviews score | 4.7/5 |
| ZoomInfo reviews score | 4.4/5 |
| Total reviews | 4.6/5 |
| Score consistency | 4.5/5 |
| Expertise | 5/5 |
|---|---|
| Specialization | 4.5/5 |
| Customer Service | 5/5 |
| Reputation | 5/5 |
Serving Singapore’s Central, North, East, and West regions since 2011, Island Maids now has 10 branches overall. This wide reach allows them to respond quickly to your household’s needs.
They handpick maids from four nationalities known for their excellent support skills: Indonesian, Indian, Myanmar, and Filipino.
All new maids undergo complimentary training that covers Singapore culture and essential domestic skills. They also complete interviews and health screenings before being added to the database—quite thorough from our perspective.
On the other hand, helpers looking for employment can choose full- or part-time positions; those who opt for the latter are provided with clean and comfortable lodging. Free transport is even included, so helpers can recharge between jobs.
As you might have already guessed, their special niche is household help. Those looking for employees or jobs in other industries should look somewhere else.
Matched us with a helper who’s patient with our baby
“Gigi Choo at Islands Maid provided outstanding service in helping us find a domestic worker who has experience in infant care. She was highly professional, quickly understood our family needs, and matched us with a helper who has been patient with our baby. The entire hiring process was fast, smooth, and stress-free. We are extremely satisfied and strongly recommend Gigi for her efficient and reliable support.” — Zoey Ng, Google Review
Consistently responsive, patient, and thoughtful
“We’re truly grateful to Kara for her exceptional support and dedication in assisting us with our helper needs. She has been consistently responsive, patient, and thoughtful — always going the extra mile to understand our family’s preferences and offer the best recommendations. Whether it’s sourcing for a new helper or following up on any concerns, Kara has always been reliable and professional. Thank you, Kara, for your wonderful service!” — Phoenic, Google Review
2. Universal Employment Agency

Services: Newborn, Infant, Child, Confinement, Disabled, Elderly, Pet Care
Location: 304 Orchard Rd, #01-97 / #04-56 Lucky Plaza
Contact: +65 6735 3456
Business hours:
- Monday: 10 AM–7 PM
- Wed – Fri: 10 AM–7 PM
- Sat – Sun: 10 AM–5 PM
| Google reviews score | 4.8/5 |
| Facebook reviews score | 4.5/5 |
| Total reviews | 4.7/5 |
| Score consistency | 4.6/5 |
| Expertise | 5/5 |
|---|---|
| Specialization | 5/5 |
| Customer Service | 5/5 |
| Reputation | 4/5 |
Universal Employment Agency has been serving three generations of families for over 30 years. With this type of experience, it’s not hard to believe that they have one of the highest retention rates recognized by the Ministry of Manpower.
The firm specializes in placing maids from the Philippines, Indonesia, and Myanmar. They carefully match their skills and personalities with the needs of each household—from newborn to elderly, as well as pet care.
If you’re planning to apply, they’ll help you handle the paperwork, like work permits and visas, and go through immigration procedures. This makes sure that you’re placed as quickly as possible.
Sadly, we heard complaints regarding the workers’ health status not being disclosed. You might want to ask them for health screening results before proceeding with the hire.
By far the most professional agency I have come across
“Came across Universal Employment Agency 2 years ago and has not regretted ever since. The service of the agency as compared to others was really great. They are fast in their response, take note of what we need in a helper and streamlined down a list of helpers for easy selection. It has been 2 years and I am still very grateful to have a helper hired through this agency. They are by far the most professional agency I have come across. Highly recommended!” — Cassandra Chw, Google Review
Managed to find a helper just within a few days
“We managed to find a helper just within a few days since we needed someone urgently to look after our baby, and they were able to find a suitable profile based on our requirements pretty fast. The entire process was smooth, fast, and efficient. Very professional, and it was a great experience. We found someone to look after our baby, and we are happy with our helper! Highly recommended if you are looking for a helper urgently. The helpers are also experienced and well-trained. So very easy to adapt to your requirements.” — Suhana Begum, Google Review
3. Michael Page

Services: Accounting & Finance, Banking & Financial Services, Construction, Contract & Temporary, Digital, Engineering & Manufacturing, Executive Search, Healthcare
Location: One Raffles Place Tower 2, #09-61
Contact: +65 6533 2777
Business hours:
- Mon – Fri: 8:30 AM–6:30 PM
| Google reviews score | 4.8/5 |
| Total reviews | 4.8/5 |
| Score consistency | 5/5 |
| Expertise | 5/5 |
|---|---|
| Specialization | 5/5 |
| Customer Service | 4/5 |
| Reputation | 4/5 |
Michael Page started as a tiny two-man team in London back in 1976. Since then, this agency has impressively grown to 140 offices in 36 countries.
Their recruitment specialists can fulfill your staffing needs by sourcing from a wide variety of industries and functions. These include accounting, banking, construction, as well as contract and temporary positions.
If diversity and innovation are a priority, their acclaimed DE&I program ensures they undergo inclusive hiring practices.
Job seekers, on the other hand, can easily use the agency’s search platform for mid to senior-level opportunities. They even have access to online resources like salary guides and resume templates—we think this is very helpful, especially for fresh graduates.
What’s not supportive, however, is the behavior of some recruiters. A few candidates have complained that they were quite dismissive.
Landed the job role within 3 weeks
“Had a great experience with Britny. Was constantly kept in the loop throughout the recruitment process from start to finish. Landed the job role within 3 weeks! Highly recommend approaching Michael Page when looking for opportunities.” — JOJQ1996, Google Review
Communicates and shares regular updates
“Had a pleasant experience with Michael Page Singapore. Eunice Ho was my consultant. She is helpful, a great listener, and I feel she really advocates for me. She also communicates with me frequently about next steps and shares regular updates, so I feel assured that things are moving. Really grateful for her support!” — Marchella Febryanti, Google Review
4. Randstad

Services: Accounting, IT, Banking, Life Sciences, Construction, Legal, HR, Manufacturing, Supply Chain, Sales, Marketing, Communications
Location: 1 Raffles Pl, #37-61 One Raffles Place Tower 2
Contact: https://www.randstad.com.sg/contact-us/
Business hours:
- Mon – Fri: 9 AM–6 PM
| Google reviews score | 4.7/5 |
| Facebook reviews score | 4.2/5 |
| Total reviews | 4.4/5 |
| Score consistency | 4.3/5 |
| Expertise | 5/5 |
|---|---|
| Specialization | 5/5 |
| Customer Service | 4/5 |
| Reputation | 3/5 |
Back in 1960, Randstad’s founder literally biked his first temp worker to her new job just to make sure she got there on time—this hands-on approach shaped the company’s culture. It’s no wonder that they’ve collected several HR awards in SG.
Thanks to their regional network of 175 offices across Asia, including Singapore, they can tap into a huge pool of skilled professionals. Our team also learned that they handle a full assortment of fields, from accounting to construction.
If you’re hunting for a job, use their platform to apply, and a specialized consultant will reach out within 72 hours if you’re shortlisted. Just don’t expect all recruiters to be friendly, since we heard that a few were rude to candidates.
You can even snag a solid referral perk—refer a contact, and you’ll earn $500 worth of shopping vouchers.
One of the best recruiter experiences I’ve had
“I had a good experience with the recruiter Adriel. We had honest conversations about my experience and gave me many pointers and advice before my interview with one of their clients. He has a very good understanding of his client and helped focus my thoughts throughout the process. One of the best recruiter experiences I’ve had so far.” — Glenn Wee, Google Review
Professional, supportive, and has good energy
“Joanie (Lau) sees beyond a non-perfect resume and acts in the best interest of both the job seeker and the hiring company, which is an exceptional quality for a recruiter. On top of these, Joanie is professional, supportive, and has good energy. Highly recommended!” — Raye Choy, Google Review
5. RecruitFirst

Services: Consultation, Onboarding, Payroll, Job Board, Job Alerts
Location: 391A Orchard Road, Ngee Ann City Tower A, #23-06
Contact: +65 8030 2118
Business hours:
- Mon – Fri: 8:30 AM–6 PM
| Google reviews score | 4.8/5 |
| Facebook reviews score | 4.6/5 |
| Total reviews | 4.7/5 |
| Score consistency | 4.6/5 |
| Expertise | 4/5 |
|---|---|
| Specialization | 4/5 |
| Customer Service | 3/5 |
| Reputation | 4/5 |
Jacelyn launched RecruitFirst in 2013 with just three hires. They seemed to have leveled up since then, presently rocking two offices and a team of over 70 consultants.
They offer a full suite of HR services to employers. First, they’ll chat with you about your business needs and whip up a customized hiring proposal.
Afterwards, they run at least two rounds of interviews before the candidates ever reach your calendar. Once you say yes, they take care of the onboarding; new hires can even start on the same day that they accept the offer.
Applicants aren’t left out, of course. They have a Job Board where it’s easy to browse jobs, or they can sign up for job alerts for upcoming opportunities.
Unfortunately, some candidates told us about recruiters who were slow to respond to queries and follow-ups. For us, this could be a huge inconvenience, especially for those who need an answer right away.
Best recruitment agency for flexi, full-time, and part-time
“The best recruitment agency for flexi, full-time, and part-time staffing. Michelle Lim Y L has never failed to impress me and she is super quick and always responsive. Time and time again she is so consistent and has always found suitable postings for me, catered to my needs. I’d strongly recommend RecruitFirst to anyone as they always took your interests at heart and they are fair recruiters.” — couple sparkle, Google Review
They were super fast in finding the perfect job for me
“I’m so happy with my consultant Rae🤩. They were super fast in finding the perfect job for me. I was amazed by their efficiency and how they understood my needs. I highly recommend them to anyone looking for a new opportunity 💼. The whole process was smooth and stress-free, thanks to their expertise. #jobsearch #consultant #career.” — Shima Hanifa, Google Review