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5 Best Singaporean Luggage Repair Shops That Will Have You Traveling Smoothly

  • Pricing: We focused on services that offer fair, transparent pricing. We considered the quality of materials and their flexibility for urgent repairs without excessive markups.
  • Quality and Range of Service: We prioritized repair shops known for expert craftsmanship and reliable, long-lasting fixes. We factored in the high-quality materials and range of options available.
  • Customer Service: Excellent communication and a willingness to accommodate special requests stood out in our evaluation.
  • Reviews and Reputation: Positive feedback and consistent ratings across multiple platforms helped us shortlist the best.

Just as I was getting ready to leave Singapore this summer, my suitcase decided to fall apart. The zipper jammed and the handle wouldn’t extend.

At that moment, I realized I had a problem: finding a reliable luggage repair shop that could fix my suitcase in time for my departure.

When your luggage breaks right before a trip, the last thing you want is to waste time searching for a solution. With so many repair shops to choose from, it can be hard to know where to turn for quick, quality service without paying an arm and a leg.

Don’t worry, though. After some research, I’ve found the best places in Singapore to repair your luggage. So, before you start stressing over that cracked suitcase, check out these trusted repair shops that will have you travel-ready in no time.

1. Mirrco Luggage Repair Centre

mirrco-luggage-repair-centre

Services:  Repair of luggage wheels, handles, and hinges

Address: 135 Middle Road #01-09 Bylands Building 

Contact: +65 9632 8984 

Business hours:

  • Monday, Tuesday, Wednesday, Thursday, and Friday – 10AM to 5PM
  • Saturday – 10AM to 4PM
  • Sunday – Closed 

Website: https://mirrco.com.sg/

Google reviews score4.8/5
Yelp reviews score 4.3/5
Total reviews4.5/5
Score consistency 4.5/5
Pricing(A higher score means better value)4.5/5
Quality and Range of Service 4/5
Customer Service4.5/5
Reviews and Reputation4.5/5

While other shops might offer more general repairs, Mirrco Luggage Repair Centre focuses on delivering high-quality fixes for specific problems, especially for more premium brands.

What sets them apart is their speed. Most repairs are completed within 1-3 working days, which is a huge plus if you need your luggage fixed in a hurry. Whether it’s for business or a last-minute vacation, they offer a quick turnaround that’s hard to beat.

Their clientele speaks volumes too. From 5-star hotels to travel insurers, Mirrco is trusted by a variety of high-profile clients. This makes them a reliable choice for both individuals and businesses looking for expert repair services.

That said, while their service is top-notch, there may be potentially higher repair costs. And their turnaround time gets stretched during busy periods, so it’s best to plan ahead if you’re on a tight schedule.

Pros

  • Specialized repairs
  • Expert in branded luggage repairs
  • Fast turnaround
  • Trusted by hotels, travel insurers, and brands

Cons

  • Potentially higher repair costs
  • Delayed turnaround time during peak hours

Highly recommended

“I was heartbroken when the handle and wheel to my lovely luggage broke during my holiday. But thankfully, they are now fixed! 🙌🏼 the repair only took 15 minutes, instead of the 2-3 hours I was anticipating so I could go for my lunch while waiting. Uncle Desmond also complimented my luggage which makes me feel that the repair for my luggage was worthwhile even though it is 2 years old. Highly recommended!

Definitely worth the speed

“While $40 might seem like a costly price just to repair 1 wheel. It’s definitely worth the speed & experience of fixing the right wheel in 10 mins & my luggage is perfectly balanced after the repair.”

If you can’t afford it, you can’t afford to travel overseas.

Proprietor took over the reins from his dad & has over 30 years of experience. Impressed about his depth of knowledge of many luggage brands. Skilled tradesmen are hard to come by in Singapore these days.”

2. Chiang Kong Craftsman Pte Ltd

chiang-kong-craftsman-pte-ltd

Services: Luggage wheels repair or replacement, locks, handles, and stitching

Address: 11 Tannery Ln, #01-01

Contact: +65 91002680

Business hours: 

  • Monday to Saturday –9AM to 1PM; 2PM to 6PM
  • Sunday – Closed

Website: https://chiang-kong.myshopify.com/

Google reviews score4.7/5
Facebook reviews score 3.4/5
Total reviews4.5/5
Score consistency 3.5/5
Pricing(A higher score means better value)4/5
Quality and Range of Service 5/5
Customer Service4.5/5
Reviews and Reputation4.5/5

Chiang Kong Craftsman is a popular repair service with over 30 years of experience. They are the go-to service for over 40 airlines, which shows they’re trusted by some of the most demanding clients in the business. 

They specialize in all sorts of luggage repairs, making sure your bags function well and look as good as new—this comes along with their fast service.

In addition to repairs, Chiang Kong also sells luggage, so if you’re looking to upgrade or replace your bag, you can check out their new selection. However, it’s worth noting that both their luggage and repairs could get expensive. 

Pros

  • 30+ years of experience
  • Specializes in a wide range of repairs 
  • Trusted by over 40 airlines
  • Fast service
  • Also sells luggage

Cons

  • Costly fees

Professional, friendly, and helpful

Excellent service. I came 30min early to repair my wheels and they attended to me immediately. The change was fast approximately 30min. And the staffs are so knowledgeable. They advised me on how to look after the wheels of the big and what I supposed to do in this Singapore climate. Professional, friendly and helpful. Thank u so much for the excellent service.”

Repair was very quick

“Contacted Lojel to have my Vita luggage wheel repaired. Was given a digital ticket number and an online calendar to book my appointment slot. Service was really prompt and the reception assess the luggage and share what will be repaired. luggage repair centre is well furnished with areas to work while waiting. The staff also offered power cable when she saw me using a power bank and told me that there are sockets for me to use. Repair was very quick in the morning within 15 mins. Overall a very good experience and I am happy to have professional services for Lojel.”

3. Sleek Services Enterprise

sleek-services-enterprise

Services: 

  • Bags: Stitching, patching & mending, and cleaning
  • Luggage: All parts (such as wheels, locks, and handles)

Address: Blk 8 Eunos Cres, #01-2675

Contact: +65 9875 6111

Business hours:

  • Daily – 10AM to 8PM

Website: https://sleekservices.wixsite.com/sleek

Google reviews score4.6/5
Facebook reviews score 3.6/5
Total reviews4.1/5
Score consistency 3.5/5
Pricing(A higher score means better value)4.5/5
Quality and Range of Service 4.5/5
Customer Service4.5/5
Reviews and Reputation4.1/5

SLEEK Services has been keeping luggage in top shape for years, offering quick and efficient repairs for everything from handles to zippers. 

The owners are known to be friendly and very knowledgeable about their services, and they even provide helpful tips on how to take better care of your luggage.

They only use high-quality materials, like premium German components, making sure they’re as good as new. Together with their top-of-the-line materials, many repairs are wrapped up in under 5 minutes, so you can get back on the road without missing a beat. 

One thing to consider: while their standard repairs are pretty affordable, more complex issues might come at a higher cost. They can also be hard to contact via phone, yet they are still highly rated by customers who appreciate the quality of their work.

Pros

  • Quick repairs
  • Uses high-quality German materials
  • Offers a range of services 
  • Friendly owners
  • Affordable standard repairs

Cons

  • Complicated issues may be costly
  • Slow responses via phone

Really impressed

Used Sleek Services Enterprises to repair my suitcase zip which had broken in one area. Was really impressed with the work they did in fixing it up. They took into consideration I needed my suitcase back by a certain date. Only thing is it’s a little hard to get hold of them via the phone, but I would definitely use them again for other repairs I need.”

Best price for my luggage handle

“Very good experience. The lady boss are friendly and give me the best price for my luggage handle. The handle quality was good than the original one. Will visit the store again.”

4. RIMOWA

rimowa

Services: Includes, but is not limited to, handle repair and luggage tag hot stamping

Address: 333A Orchard Road 2/F, #02-12/13 Mandarin Gallery

Contact: +6567410080

Business hours: Daily – 10:30AM to 7PM

Website: https://www.rimowa.com/sg/en/home

Google reviews score3.7/5
Yelp reviews score 4/5
Total reviews3.85/5
Score consistency 4.5/5
Pricing(A higher score means better value)4/5
Quality and Range of Service 3.5/5
Customer Service4.5/5
Reviews and Reputation3.85/5

RIMOWA has been a staple in the luggage industry for over 125 years—they’re committed to the longevity of their products, offering a service that restores your luggage to its original condition. 

The process is streamlined, with many basic repairs completed on-site, ensuring your suitcase is ready quickly. For more complex fixes, RIMOWA will arrange for your luggage to be shipped to one of their specialized client care centers.

They also offer a range of high-quality luggage. If you’re tired of dealing with the wear and tear from low-quality bags, investing in a RIMOWA suitcase may offer a more long-lasting solution to your travel needs.

However, given the premium nature of their products, repairs can sometimes come at a higher cost. 

They have also received mixed reviews due to occasional long queues and the potential for delays. Their popularity means they can sometimes be harder to access, particularly during peak seasons.

Pros

  • Trusted brand
  • Sells high-quality luggage
  • Fast, on-site repairs for basic issues
  • Streamlined repair process

Cons

  • Mixed reviews
  • Long queues
  • Costly fees

Polite and dealt with issues quickly

“Sent my luggage there to replace the wheels and repair a zipper.  Excellent service by the service centre staff.  Polite and dealt with issues quickly and i was so pleased to learn that my bag was ready in less than 3 hours! Reasonable price considering replaced with genuine RIMOWA parts.  Thumbs up!”

Pleasant and professional

“Excellent service. I had a few hours before boarding a cruise ship when I realized my case had been dented and would not open. We rushed over to the service center and they were able to fix things quickly. They were very pleasant and professional…and saved our trip.”

5. Delsey Repair Service Centre

delsey-repair-service-centre

Services: Repair of wheels, zippers, and handles

Address: 53 Ubi Ave 3, Travelite Building

Contact: +65 6785 8000

Business hours:

  • Monday, Tuesday, Wednesday, Thursday, and Friday – 9:30AM to 12PM, 1 to 5:30PM
  • Saturday and Sunday – Closed 

Website: https://www.etravelite.com/

Google reviews score3.9/5
The Best in Singapore reviews score 4/5
Total reviews3.95/5
Score consistency 4.5/5
Pricing(A higher score means better value)4.5/5
Quality and Range of Service 4/5
Customer Service4/5
Reviews and Reputation3.95/5

Delsey Repair Service Centre has a straightforward approach to luggage repairs. This could be seen through their seamless repair process along with their easy online warranty registration, making the whole experience hassle-free. 

To get things started, simply provide details like brand, model, and a photo of the damage, and they’ll take care of the rest. 

Repairs typically take around 3-4 weeks due to high demand and keep in mind that warranties don’t cover wear and tear or third-party repairs. If the damage is airline-related, customers are directed to contact the airline directly.

They handle fixes for Delsey as well as other well-known brands like American Flyer and more, giving customers peace of mind that their luggage is in good hands. 

While they have a versatile option for owners of various brands, brand-loyal customers can also trust that their preferred brand is well cared for.

Pros

  • Easy online warranty registration
  • Repairs for Delsey, American Flyer, and more
  • Reliable repairs with clear guidelines

Cons

  • Repairs may take 3-4 weeks
  • Doesn’t cover wear and tear or third-party damage

Phenomenal service

“Rubber parts on our Delsey luggage came off after years in the store room and we asked for replacement parts, we explained we needed them urgently as my wife needed to go for a trip next week, the girl who attended to us immediately checked for availability and prepared them apparently as I had expected to wait awhile as it was still within an hour of first call when I reached. She had the parts waiting upon my arrival at the counter, she even showed me how the parts are being attached. Phenomenal service!!! And yes, the parts are good quality as well!!”

Really accommodating

“Due to COVID-19, we haven’t been traveling for almost 2 years, so our luggages been in the storeroom for a while. Finally as countries re-open, we’ve booked a flight and started packing only days before departure. Little did we know, all the handles have deteriorated and broke! We immediately called the service centre on Monday morning to explain the situation. They were very helpful and really accommodating, and told me that they can help to fix it within the day, when usually it will take 2-3 weeks. The technician was helpful and professional, and we are really happy!!! Everything was done at no cost as it’s still within warranty. Thank you so much!”