Categories > Other Services
How we picked
The task of investigators is no small feat. They need to be adept and skilled enough to execute the job well.
Client satisfaction is a key category since investigators must be sensitive and responsive to questions. They must also keep their clients updated while in the middle of the investigation.
Cases in this industry are very sensitive, and investigators must be honest and trustworthy so that clients can put their trust in them to carry out private matters discreetly.
Cases in this line of work usually have a fine line, and investigators must be extensively knowledgeable of the law and how to apply it in this process.
1. Privateye Investigation & Consultancy
Services: Private investigation, surveillance services
Address: Paya Lebar Square, Office Lobby 2, #12-41, 60 Paya Lebar Rd, Singapore 409051
Contact Details: +65 9046 5299
|Google Reviews Score||4.4/5|
Privateye Investigation & Consultancy is a well-known provider of private investigation services. It is an expert in matrimonial, commercial, and general investigation cases.
It also handles digital forensics, catching and stopping data theft from computers and gadgets. Businessmen who are keeping sensitive digital information will indeed find this service helpful.
The C.I.D. and the police division recognize Privateye. To us, this is a positive sign of service quality, proficiency, and professionalism.
Clients are also constantly updated regarding the investigation’s progress. We appreciate that the investigators are engaged and committed to keeping their clients informed.
The company is open 24 hours all week long. This is perfect for clients who need help or are looking for immediate action.
However, there have been instances when the strict protocols of the company have irritated some clients.
Investigators may not meet some of their requests. For example, asking extra copies or soft copies of investigation reports is not allowed.
We recognize that these protocols are there for a reason. But the company could benefit from being a little more flexible on other requests to avoid unwanted nuisance.
Privateye’s rates are above the standard, which clients might find expensive. However, compared to other agencies, it is a little more affordable.
Clients who are prioritizing their budget could seek other agencies first, but Privateye has plenty of value even if its services are above standard rates.
2. DETECTIVE DON PI PTE. LTD
111 Macpherson Rd
Contact Details: +65 88100981 | firstname.lastname@example.org
Operating Hours: Open 24/7
|Google Reviews Score||5/5|
As one of the oldest industry leaders and number one PI Agency in Singapre, DETECTIVE DON PI PTE. LTD is the one to call.
Investigations are led by Ex-Police officers and they provide services worldwide.
You don’t have to worry about how legitimate they are because they’re licensed by the PLRD (Police Licensing & Regulatory Department) of Singapore.
We think there’s no reason to doubt their capability because they’ve been in the industry for more than 50 years. That’s saying something.
They have a wide range of services, which include catching a cheating spouse, commercial, child custody, monitoring subject/s, espionage/undercover, and mystery shopper.
With at least an 80% success rate for their various services, we find them to be a highly efficient and discreet team.
They’ve satisfied more than five thousand clients with more than ten thousand projects, and their team is only made up of over a hundred people. We find it all very impressive.
Availing of their services is a bit expensive, but we think it’s worth every dollar. They’re trustworthy and they get the job done. We highly recommend!
Services: Private investigation, surveillance services, counseling, training courses
Address: 111 North Bridge Rd, #08-15 Peninsula Plaza, Singapore 179098
Contact Details: +65 6292 9293
|Google Reviews Score||4.9/5|
With over 35 years of experience in the private investigation industry, Kokusai is one of the most trusted companies in Singapore.
Other than private investigations, it is also known for its security management and crowd control services.
It is popular for its “Catch Cheating Spouse” service, a specialized service launched to help clients catch their partners’ suspicious activities.
Clients really like its excellent professionalism in handling cases. They also like how it makes a good effort to keep the cases private.
These qualities really elevated the company’s image of trustworthiness and have established it in the industry.
Its employees also have extensive experience in public service departments such as the police force and the army.
We particularly like its counseling services, which provide additional moral support to its clients in stressful times during investigations. This extra value keeps it ahead of the competition.
Kokusai also uses state-of-the-art technology, such as G.P.S. tracking, in its cases and investigations.
Its background in security management can provide more accurate and reliable results in any sensitive case.
That being said, some clients have said that the company’s services are relatively expensive. If you are working with a tight budget, we suggest considering other companies first.
4. Asia Top Investigation
Services: Private investigation, surveillance services, anti-spyware detection, litigation support
Address: 31 Rochester Dr, Suite 1, Level 24, Singapore 138637
Contact Details: +65 8820 0007
|Google Reviews Score||4.9/5|
|Facebook Reviews Score||5/5|
With over 10 years of experience, Asia Top Investigation is one of the most respected private investigation companies in Singapore.
It has over 60 highly skilled and experienced private investigators, most of whom have extensive experience in law enforcement.
Because of that, it can maintain a consistent standard of professionalism and sympathy for clients handling complex cases.
Asia Top Investigation also offers free consultation services, which is incredible since most companies don’t offer this kind of value.
Moreover, it provides cost-effective options to clients and only charges them based on what is needed or what it can deliver.
It gives clients proper advice and a better perspective if they need to move forward with an investigation.
We like how Asia Top Investigation integrates artificial intelligence in its process, ensuring the faster adjudication of cases.
Its use of A.I. also preserves the quality of information gathered in investigations.
Although, there have been instances when clients have had difficulty getting a slot for its services because of its relatively low manpower.
However, we recognize that the way it limits its acceptance of clients ensures a quality standard for its services and enables it to focus on the current cases it is handling.
5. S.K. Investigation
Services: Private investigation, surveillance services, litigation support
Address: 511 Guillemard Road #01-31 Grandlink Square, Singapore 399849
Contact Details: +65 6440 4683
|Google Reviews Score||4.5/5|
|Facebook Reviews Score||4/5|
With over 30 years of experience in the private investigation industry, S.K. Investigation is one of the most experienced agencies in Singapore.
It has a wide network of top investigators (over thousands) across many countries in Asia.
It uses this extensive network to strengthen its investigation capability and execute each case carefully and accurately.
Because of that, it has earned many awards, named one of the Best 200 Outstanding Organisations in Asia, and part of the Top 100 Successful Awarded Entrepreneurs.
S.K. Investigation also offers affordable rates based on the client’s needs during the investigation. This is perfect for those in need who are working with a limited budget.
It also provides transparent pricing from the start, which helps clients prepare financially before committing to an investigation.
We are impressed by the services S.K. Investigation provides. It covers all aspects and conducts D.N.A. testing, polygraph tests, and even data recovery of emergency cases.
Its application of these tools enables its strong track record in solving cases. It has a 98% success rate, reflecting well on its client satisfaction.
However, some clients are complaining that they are not receiving any replies to their inquiries. Some have difficulty contacting the agency through e-mails or phone calls as well.
6. Ace Private Investigations
Services: Private investigation, surveillance services, child custody
Address: 390 Victoria Street #03-17 Golden Landmark, SC 188061
Contact Details: +65 8817 7218
|Google Reviews Score||5/5|
Ace Private Investigations is relatively new in the private investigation industry. But it has grown quickly because of its quality and highly rated services.
It has teams of expert and licensed private investigators with a law enforcement background. It also employs state-of-the-art surveillance technology to provide high-quality information and results.
The process it follows is very strict, starting with everything from background checks so that it can analyze the situation better and see if there’s any conflicting information on cases.
It specializes in cheating spouse investigations, marriage surveillance, and even child custody litigation. These sensitive cases are the bread and butter of the company.
Clients who are in need of an investigation on these matters should heavily consider employing its services.
Ace Private Investigations’ rates are relatively expensive. However, compared to larger agencies, its prices are still quite reasonable and fair.
Its team of investigators is relatively small because it wants to ensure it can focus on each case it receives. However, there are also downsides to having a limited number of investigators, especially when it comes to attending to incoming new clients.
We noticed that some clients have had an issue getting in touch with the company. Most are saying that it is pretty late to provide answers to inquiries.
7. Resilient Investigations LLP
Services: Matrimonial Investigation, Commercial Investigation, Digital Forensics, Anti-Spy Smartphone Detection, General Investigation & Litigation Support Investigation
Address: 07-37 (Unit B), 33 Ubi Avenue 3, Vertex Building, S408868
Zack – +65 87520225
Alex – +65 83685002
Hendry – +65 93363741
Monday – Saturday
09:00 – 18:00
|Google Reviews Score||5/5|
If there’s anyone who can help you get the truth, we think that Resilient Investigations LLP would be the one.
Their team offers private investigation services throughout Singapore.
There are different reason why you’d need one. Whether it’s to catch a cheating partner, locate a person, surveillance of a person, or insurance/fraud investigation, their team can help you investigate.
No matter the job, they can do it. In fact, they’ve services serviced large organisations, small businesses, government agencies and private individuals from all over the country.
Their team operates by gathering evidence, safeguarding personal details (so confidentiality isn’t a problem!), and making sure their communication lines with clients are always open.
Overall, we like their team for their professionalism, discreetness, and affordability. We highly recommend!