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5 Best Debt Collectors in Singapore

5 Best Debt Collectors in Singapore

How we picked

Legitimacy

Always check the regulations of your locality regarding debt collection. Then confirm if your chosen debt collector is licensed and adheres to these regulations.

Strategy

Debt collection is difficult, especially when the debtor cannot be found or contacted. So choose a collector that has a solution to help you get your money back.

Affordability

Compare the fees and costs of your chosen debt collectors in Singapore. They either come as contingencies or flat fees, so choose which one suits you.

Communication and Transparency

It is vital that you are consistently updated and knowledgeable of their process. After all, they ought to get you your money back.

Insurance

Make sure that you will not be held liable for how the debt collector proceeds with the job. Have an insurance policy, i.e. errors and omissions  insurance, in place.

1. Debt Aid Pte. Ltd.

Debt Aid Pte. Ltd.'s Homepage

Location: 1 North Bridge Rd, #02-39 High Street Centre, Singapore 179094

Website: https://www.debtaid.sg/

Hours: Weekdays: 10:00AM to 5:00PM; Weekends: CLOSED

Google Reviews5/5
Featured Reviews5/5
Total reviews5/5
Score consistency 5/5
Legitimacy4/5
Strategy5/5
Affordability5/5
Communication and Transparency5/5
Insurance4/5

Pros

  • Offers help to both the creditor and debtor
  • Free scheduled consultation
  • Does not resort to harsh debt collecting tactics
  • Offers debt repayment and consolidation schemes

Cons

  • Not the best option when dealing with escapist debtors
  • Debt collection tactic are not as effective

Debt Aid is a known debt consultancy agency established in 2018. They have already handled well over 1000 cases and dealt with over $15 million of client debt.

The founders of the agency, Mr. Raja Razie and Ms. Nursyah Amran, are known to serve with a commitment to integrity. Clients also took note of how they provide an efficient debt solution program that is unique to their company.

Their services help both the debtee and the debtor. This way, both parties are guaranteed a way out of a financial crisis.

Debt Aid is not the usual debt collecting agency. What they do is they help debtors map out a repayment scheme instead of opting for harsher ways of collecting the debt. 

In fact, most of their clientele are people who are willing to turn a new leaf towards a debt-free life. That said, they may not be the best choice if your debtor is virtually untraceable.

Debt Aid is also known for being effective communicators. They keep their clients knowledgeable of their options and can explain the intricacies of any situation well.

Furthermore, reviews show that not only are they responsive to both inquiries and updates, but are also friendly and professional.


2. Fast Debt Recovery  

Fast Debt Recovery's Homepage

Location: 7 Temasek Boulevard #12-07 Suntec Tower One HQ, Singapore 038987

Website: https://www.fastdebtrecovery.info/

Hours: Weekdays: 9:00AM to 10:00PM; Saturdays: 9:00AM to 6:00PM; Sundays: CLOSED

Google Reviews5/5
Featured Reviews4/5
Total reviews5/5
Score consistency 5/5
Legitimacy4/5
Strategy5/5
Affordability4/5
Communication and Transparency5/5
Insurance5/5

Pros

  • Effective team of lawyers, specialists, and skip-tracers
  • Good strategy for debt collection
  • Ensure safety and security of client
  • Safeguards client from potential counter lawsuits
  • Best choice for business debt cases

Cons

  • Expensive rates
  • May not be the best choice for individual vs individual cases

Fast Debt Recovery is a team of specialists offering legal debt collection services in Singapore. Their team is composed of lawyers, skip-tracers, investigators, and whistleblowers that ensure the recovery of any debt owed.

While they offer these services to all, their focus is on recovering debt from businesses, companies, and commercial establishments. Namely, this includes B2B debts, B2C debts, and investments scams.

They also cover other industries like product supply, construction, events, shipping, and interior design. So they do indeed have a lot of experience and resources to their name.

That being said, it must be noted that their rates are rather costly; given that they are accustomed to handling large-scale debt collection projects.

Their network has allowed them to outwit scammers and fraudsters for many years, thus guaranteeing clients their money back. 

We like that the agency keeps their clients aware of their workflow process, including the lead time of every phase of the assignment. However, they will require substantial debt evidence before accepting a case from a potential client.

They also operate in compliance with Singaporean law, especially in accordance with the Protection of Harassment Act. This protects clients from any counter lawsuit the debtor may file.

The Fast Debt Recovery team includes an in-house lawyer who has adequate expertise in this field. WIth that said, clients are secured and safeguarded, in our opinion.


3. JMS Rogers Debt Recovery

JMS Rogers Debt Recovery's Homepage

Location: 33 Ubi Avenue 3, #08-12 Vertex Building, Singapore 408868

Website: https://www.jmsrogers.com/

Hours: Weekdays: 11:00AM to 6:00PM; Weekends: CLOSED

Google Reviews4.5/5
Featured Reviews5/5
Total reviews4.75/5
Score consistency 4.75/5
Legitimacy5/5
Strategy5/5
Affordability4/5
Communication and Transparency5/5
Insurance5/5

Pros

  • Offers services to both the debtee and debtor
  • Effective tracking and skip tracing strategies
  • Offers services locally and overseas
  • Employs asset tracing and other strategic solutions

Cons

  • Costly rates
  • Some services may come with additional charges

Established in 2004, JMS Rogers now stands as a household name for debt collectors in Singapore and is considered as one of the best in the industry. Specializing in both individual and business debt concerns, they offer their services both locally and overseas.

Their debt collection process includes skip tracing, information gathering, field enforcement, and investigation. In fact, their teams have an impressive skill in tracking down any “missing” debtor.

However, the agency notes that complex cases may warrant additional charges.

JMS Rogers complies with regulatory authorities and follows the Protection of Harassment Act of Singapore. In addition to that, they also employ their own police practices and procedures (OFP) to keep the process professional.

Another service they employ is Asset Tracing. This means that they can locate and determine the assets of any particular person, and this can greatly help in the client’s retrieval.

During critical situations, their team also recommends the lifting of the corporate veil to prevent the debtor from leaving the area of jurisdiction. They can also request the freezing of accounts to keep the money safe.

Furthermore, they also help resolve disputes between clients and financial institutions and money lending entities. Given the money can put anyone in a tricky situation, clients particularly appreciate this extra effort.

With that said, their legal panel offers services to both the creditor and the debtor. 


4. Reign Debt Structures Pte. Ltd.

Reign Debt Structures Pte. Ltd.'s Homepage

Location: 55 Serangoon North Ave 4, S9 S9 Building, Singapore 555859

Website: https://www.reigndebt.com/

Hours: Weekdays: 11:00AM to 6:00PM; Weekends: CLOSED

Google Reviews5/5
Featured Reviews5/5
Total reviews5/5
Score consistency 5/5
Legitimacy5/5
Strategy4/5
Affordability5/5
Communication and Transparency5/5
Insurance4/5

Pros

  • Provide proactive service alongside transparent communication
  • Supports and safeguards the client
  • Covers international commercial litigation cases
  • Staff is friendly and accommodating
  • Reasonably priced

Cons

  • Does not engage in skip-tracing
  • Not the best option when dealing with escapist debtors

Reign Debt Structures is one of the up and coming names in Singapore when it comes to late debt payment and collection concerns.

They may only have handled a few hundred cases since they were first established. But we consider them one of the best choices when it comes to amicable debt collection between individuals. 

Aiming to provide proactive service alongside transparent communication, Reign Debt Structures champions the effectiveness of their comprehensive debt recovery plan.

They have also maintained good working relations with previous clients through their accommodating demeanor. However, the team is not as active in responding to inquiries online.

The initial part of their process ensures that they have ample knowledge about the case before accepting it. Afterwards, all consultations and advice given are designed towards the client’s best interest.

The services they offer are three-fold: individual debt collection, commercial debt recovery, and international commercial debt litigation.

That being said, Reign Debt Structures have designated teams assigned to amicable settlements and litigations. Then again, clients we’ve spoken to appreciate how the team safeguards their client from legal counteractions.

They offer all that within a reasonable price range. Also, they are open about any changes on the costing, and refrains from including additional costs without the client’s knowledge.


5. A.W. Law. LLC

A.W. Law. LLC's Homepage

Location: 133 New Bridge Rd, #12-07 Chinatown Point, Singapore 059413

Website: https://awlaw.com.sg/

Hours: Weekdays: 9:00AM to 10:00PM; Weekends: CLOSED

Google Reviews5/5
Featured Reviews5/5
Total reviews5/5
Score consistency 5/5
Legitimacy5/5
Strategy5/5
Affordability4/5
Communication and Transparency4/5
Insurance5/5

Pros

  • A legitimate law firm
  • In strict compliance with Singaporean law and regulations
  • Ethical and fair practice
  • Aims for dispute settlement
  • Effective and lawful debt collection strategies

Cons

  • A bit costly, but still affordable
  • Long service turnaround

If your idea of an ethical debt collection is working directly with a lawyer, then this is the choice you should consider. 

AW Law LLC covers a number of practice areas, one of which is debt collection and recovery. While they cannot vouch for debt collection as their prime expertise, their field experience and compliance to Singaporean law ticks the box.

Their managing director, Abdul Wahab has established a good reputation in the legal field. He has also been a consultant for a gamut of debt recovery disputes during his many years as a lawyer.

In fact, whenever clients approach the team, they open alternatives before proceeding with the case. They encourage conversation and sending a letter of demand, as proof of the willingness to settle the matters outside of the court.

They even post this advice on their website for public access.

However, they may not be the best choice if you prefer an immediate result regarding repayment. Since they follow the due process, the service turnaround may take longer than expected.

However, the firm also understands the inherent complexity of situations involving money and debt. That said, once AW Law accepts your case, they assure clients that they will handle the intricacies with precision and fairness.