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home-health-care-providers-in-singapore

The 5 Best Home Health Care Providers in Singapore That You Can Count on in Times of Need

  • Quality of Care: We assessed the providers’ clinical standards, staff qualifications, and commitment to delivering safe and effective care at home.
  • Range of Services: We picked centres with extensive offerings, from basic daily assistance to specialised and therapeutic care.
  • Reputation: We listed those with favourable reviews and testimonials from past and present patients.
  • Empathy and Compassion: We checked how well the companies demonstrated genuine kindness, respect, and emotional support to both patients and their families.

We faced a difficult situation when my grandma could no longer live alone after my grandpa passed away. Like most elderly people, she refused to move in with her family—she didn’t want to be a burden.

But she was struggling with daily tasks, missing her medications, and her home had become messy. So, we had to find a solution.

We researched and compiled the most trusted home health care providers in Singapore. These specialists provide families peace of mind and their loved ones the quality assistance they deserve.

1. Active Global Specialised Caregivers

active-global-specialised-caregivers

Address: 51 Goldhill Plaza, #12-11

Contact Details:

Business Hours:

  • Monday to Friday: 9 AM to 6:30 PM 
  • Saturday: 9 AM to 5:30 PM

Facebook

Website 

Google Reviews Score4.8/5
Facebook Reviews Score4.2/5
Total Reviews4.9/5
Score Consistency4.8/5
Quality of Care5/5
Range of Services4.8/5
Reputation4.8/5
Empathy and Compassion4.9/5

Active Global Specialised Caregivers began in 2012 to meet the increasing demand for personalised home-based care for the elderly in Asia. Today, they operate in both Singapore and Hong Kong.

Their Singapore branch offers various home health care assistance, from part-time and live-in caregivers to private nursing. We appreciate their wide range of home medical services, including vaccinations, ultrasound, ECG, and IV therapy. 

Several previous patients love the centre’s home peritoneal dialysis. The treatment allowed them to undergo a continuous, 24-hour cleansing, which leads to less waste buildup.

One thing to watch out for, though, is the foreign carers who are not fluent in English.

Pros

  • Over 14 years of experience
  • Offers various home health care assistance
  • Features a wide scope of home medical services
  • Has home peritoneal dialysis

Cons

  • Carers are not fluent in English

She’s a very capable caregiver, and we are happy with her

“Henry Ng, Case Consultant for Live-in caregivers, assisted me with the whole process from the shortlisting of the caregiver (according to my requirements) to the application. I am very happy with his service provided and the caregiver is currently with us. She is very capable and we are happy with her. Thank you for helping us! I highly recommend Henry’s services and will be introducing him to my friend to engage a helper.” 

-Lian Chee, Google Review 

A tremendous help to us, and kept our grandma safe and took great care of her

“We would like to give thanks to Active Global for assisting us. Especially to Ms Wahyu Komaria for her outstanding service, particularly her experience, patience and kindness in handling our elderly grandmother. She was a tremendous help to us and kept our grandma safe and took great care of her. Dear Wahyu, thank you for being such a blessing and we will be forever thankful. ♥️” 

-WaWa Original, Google Review 

2. Homage

homage

Address: 12 Kallang Ave, Mall, #03-20/21 Aperia

Contact Details:

  • +65 6100 0055

Business Hours:

  • Monday to Sunday: 9 AM to 6 PM

Website 

Google Reviews Score4.5/5
Total Reviews4.8/5
Score Consistency4.7/5
Quality of Care5/5
Range of Services5/5
Reputation4.9/5
Empathy and Compassion4.9/5

Homage was founded in 2016 by Gillian Tee. The idea materialised when several of her close relatives were diagnosed with chronic conditions requiring specialised care.

Her centre consists of a fully Singaporean team, ensuring there’ll be no communication challenges. They offer a comprehensive range of home health care services, including home nursing, home therapies, and specialised care.

Most clients we spoke to praised the centre’s innovative operation. Their mobile app allows seamless booking and viewing of their staff’s qualifications. However, it’s because of this that we find them less suitable for those who are not that familiar with technology.

Pros

  • 10+ years in the industry
  • Offers a full spectrum of home health care services
  • Innovative operation
  • Fully local team

Cons

  • Not ideal for less techy people

They are professional and always punctual

“Homage’s home care personnels and ex-nurses provided good and quality care for my mother. They come biweekly to help our helper with showering, checking and provided useful advice and care whenever necessary. They are professional and always punctual. Thank you.” 

-Richard, Google Review 

Truly exemplary in her work, and my grandmother got very comfortable with her

“Engaged the services of Homage to look after my grandmother when my helper was on home leave. While we did not get the same caregiver for all the days and there were some hits and misses, one that we managed to retain for most of the period was Simin. Simin was truly exemplary in her work and my grandmother got very comfortable with her. The process of engaging Simin was straightforward via the Homage app and the rates were reasonable. Definitely my go-to the next time my helper goes on home leave.” 

-Sebastian Sim, Google Review 

3. NTUC Health

ntuc-health

Address: 53 Ang Mo Kio Ave 3, #04-04/05 AMK Hub

Contact Details:

  • +65 6715 6715

Business Hours:

  • Monday to Friday: 8:30 AM to 6 PM

Instagram

Website 

Google Reviews Score4.9/5
Total Reviews4.8/5
Score Consistency4.8/5
Quality of Care4.9/5
Range of Services4.8/5
Reputation4.7/5
Empathy and Compassion4.8/5

NTUC Health opened to the public in 1997, beginning with day care services for middle-income households. Later on, their offerings expanded to include home-based health care.

They provide a diverse range of home health support, including home nursing, home medical services, and interim caregiver assistance.

We love their home therapies, particularly physiotherapy and occupational therapy, which are tailored to your environment, enabling you to learn to manoeuvre in your own space.

If there’s anything that could be improved, it would be their staff’s punctuality. Some patients reported that their carer arrived more than half an hour late.

Pros

  • Almost 3 decades in business
  • Offers a diverse selection of home health care services
  • Features home therapies

Cons

  • Reports of carers arriving late

Your hard work and dedication have really helped us tremendously

“I have engaged the services of Ntuc Health Home Care services to take care of my elderly bedridden father.I was attended to by Desmond who was very professional in dealing with my requirements .Rickson Ang ( 2 hrs on thur)and Zainab(2hrs on Mon) was the care associates assigned to us.Both of them are doing a fantastic job in taking care of my elderly father. Your hard work and dedication has really helped us tremendously. Both of them are very sincere in doing their job with lots of positive attitude.My family would like to express our thanks to both of them .” 

-Suresh Madhavan Pillai, Google Review 

She was attentive in her deliverables and meticulous in managing the dressing

“My experience with NTUC Healthcare was my recent interacrion with the health associate Sarah, who was home vist to attend to the change of the dressing for the wound. She was attentive in her deliverables and meticulous in managing the her dressing change. She paid close attention to the details in particular to the prior event and also highlights on the situations in which the patient would need to pay attention. Overall she is very attentive to my needs and did a good job in her deliverables.” 

-CL Lai, Google Review 

4. iKare

ikare

Address: 7 Jln Kilang, #05-01

Contact Details:

Business Hours:

  • Monday to Friday: 9 AM to 6 PM
  • Saturday: 9 AM to 1 PM

Instagram

Website 

Google Reviews Score5/5
Total Reviews4.5/5
Score Consistency4.9/5
Quality of Care5/5
Range of Services4.9/5
Reputation4.9/5
Empathy and Compassion4.9/5

Mr Matsumato is the founder and CEO of Furusato Home, renowned in Japan for its policy of never declining patients who need intensive care. He brought this service model to Singapore through iKare.

The centre takes pride in having a dedicated multidisciplinary team that collaborates closely to deliver personalised assistance. Their nurses and doctors meet regularly to devise care plans for their patients. 

They offer various levels of home health care services, from ADL and respite care to companionship. They also have several home nursing options, including post-hospitalisation assistance, wound care, and NGT care.

But for us, what makes them stand out is their SPARK programme. It’s a specialised cognitive care consisting of sessions designed to stimulate multiple senses simultaneously.

With such services, it’s worth noting that the centre has a long waiting list on some occasions, according to longtime clients.

Pros

  • Offers various levels of home health care assistance
  • Proficient in cognitive care
  • Collaborative approach
  • Features a great selection of home nursing services

Cons

  • Has a long waiting list on some occasions

This 1-1 session homecare service works well for my mum

“I have engaged Ikare Spark Program for my mum since January. She is enjoying her 1-1 session with the therapist, Iris twice a week. We are unable to stop dementia but we can try to slow down the process with some cognitive training activities and engagement program. My mum doesn’t like to interact with big group of people. This 1-1 session homecare service works well on her. Thank you for the Ikare team who is patient and experienced in selecting the right therapist for my mum, thank you.” 

-Annie Chen, Google Review 

Nurses were very professional and friendly

“Had to book an urgent appointment for my mum. Kare manager Phyllis and Evelyn were very helpful and promptly arranged the home visit. Nurses were very professional and friendly. Special compliments to nurse Karina, she was very cheerful and caring and she really made my mum feel much better! Highly recommend i-kare for their professional and caring service!” 

-zoe tan, Google Review 

5. Ninkatec

ninkatec

Address: 161 Lavender St., #01-10

Contact Details:

Business Hours:

  • Monday to Friday: 9 AM to 6 PM

Instagram

Website 

Google Reviews Score5/5
Total Reviews4.4/5
Score Consistency4.9/5
Quality of Care5/5
Range of Services4.9/5
Reputation4.9/5
Empathy and Compassion5/5

Ninkatec is owned by a group of highly passionate clinicians who combine technology with clinical expertise. 

Their most notable equipment is RootiRx. It’s a monitoring device that tracks your heart activity during your everyday routine, enabling accurate assessments of your cardiac health.

The centre’s patient-first approach treats the whole person, not just symptoms, through shared decision-making with clients and families.

They apply this method in a wide range of home health care assistance, including home nursing assistance, home therapies, specialised care, and home medical services.

What we like most is their chronic disease management, which ensures patients can live independently through proactive monitoring and tailored care plans.

However, due to the centre’s high ratings, several clients experienced difficulties booking an appointment.

Pros

  • Offers a wide range of home health care services
  • Patient-first approach
  • Has chronic disease management
  • Has an advanced heart monitoring device

Cons

  • Hard to book an appointment

They got to us within an hour and did a thorough check of our mum

“Thank you for helping us with our elderly mum. Called so many places and you were the only ones who actually listened. Spoke to Ms. Pink who was most attentive and compassionate. A big thank you to Dr. Choo, who got to us within the hour and did a thorough check of our mum. A most kind and gentle doctor.” 

-Stacy Thumboo, Google Review 

They are very accommodating of the late request and would try their best to help

“My family engaged Ninkatec to look after my bedridden mother because my helper went home to Indonesia for a week. I am so impressed with the nurses who had helped us for 5 days. Ninkatec is very prompt with their replies. They are also very accommodating with the late request and would try their best to help. Thanks Ninkatec for the excellent service.” 

-Vin L, Google Review