Universal Employment Agency is one of the most well-known maid agencies in Singapore. With over three decades in the industry, it has one of the highest retention rates in the country. 

To be clear, the retention rate is the proportion of clients a company keeps during a specific amount of time.

This company helps its clients from the placement and direct hiring process for the maids to getting work permits, transfers, etc. 

What we liked about it is that it tries to give its clients a personalized service so they get the most for what they’re paying. How this works is the customer agent will have you answer several questions that will allow them to see what you need and what you want.

Another benefit of going with Universal is that its extensive array of helpers is more than enough for its clients, despite the shortage during the pandemic.

One problem we see, though, is its transparency with pricing, whether it be hidden costs or giving wrong quotations and rates.

We are aware that getting a helper is a lengthy process, but the company’s problem is the rates given to some of its clients are sometimes doubled come the actual start of the contract.

JForce Employment Service is one of the newer maid agencies in Singapore. But it has slowly garnered its clients’ trust, as evidenced by its high retention rates. 

We found an impressive track record for this company, with ratings from thousands of previous clients. JForce has nothing but an outstanding record of performance.

The staff is one of its main strengths, being able to provide clients with accurate quotations as well as tend to their queries and needs.

Another key part of JForce is it provides its helpers with training and materials needed for their role. We see this as a good sign as it means the company cares about the quality of service its helpers provide.

Other than that, JForce provides potential clients with its base rates as well as other things to note such as work permits and how long it’ll take to get a helper beforehand.

By doing so, it’s been able to get a following that’s been growing throughout the years, with some clients going for their 4th or 5th year with this company.

Although the provider’s transparency with its rates is a good thing, the actual prices may be costly on higher-end packages or on occasions where extra documents are needed.

1 Assist Agency is a Singapore-based employment and recruitment agency that specializes in foreign domestic helpers or maids from Myanmar, the Philippines, and Indonesia.

Similar to others, they are a registered and licensed company by the Ministry of Manpower (MOM) of Singapore, which ensures that their recruitment process follows the regulations and guidelines set by the government.

But what makes them stand out is how they conduct personal one-to-one interviews with potential foreign domestic helpers or maids to assess their suitability for the job. Apart from this, they also conduct a Practical Household Skills Test to evaluate their skills before they are selected.

What’s great about them is that once a maid is selected, they proceed to specialized training in the agency’s training center for communication and skills enhancement. The agency also provides further training to customize their skills to local household working styles, which can make them more efficient and effective in their work.

Unlike others, they welcome feedback from employers on all matters at any time, which shows that they value their customers’ opinions and feedback.

However, since the agency only specializes in maids or domestic helpers from Myanmar, the Philippines, and Indonesia, this may limit the options for employers who prefer maids or domestic helpers from other countries.

Serving more than 30,000 Singaporean families, Swift Maids aims to provide top-notch services for its clients. Along with the other entries in this list, this company is also licensed by the Ministry of Manpower (MOM).

Together with providing top-notch services, this company strives to provide high-grade, professional customer service.

Another perk we found is that it provides free replacements. Though the screening process for its maids is very detailed, which guarantees an almost-perfect fit, the replacement process is still relatively easy and free most of the time.

This company’s placement volume, transfer rate, and retention rate are also significantly better than most maid agencies in Singapore.

Swift Maids continues operations during weekends. Except on holidays, this company is available to be consulted and for deploying its services. 

This is great for clients in a rush to find replacement helpers or immediate ones.

A problem we noticed here, though, is the lack of after-sales support. On several occasions we were able to reach out to past clients, their problem with the company was it wasn’t able to tend to their requests once a contract has begun.

All in all, with hundreds of people to vouch for its quality service, this provider is definitely an agency to consider. The professionalism of its staff will surely be one to watch out for as well.

Able Best is an employment agency that has been around since 2003.

They provide Foreign Domestic Workers to households in Singapore, working with reputable and trusted training partners from Indonesia, The Philippines and Myanmar. 

Over the years, they’ve been able to establish themselves as a reliable and trusted maid agency in Singapore. 

If you’re concerned about their legitimacy, you don’t have to worry as they’re officially licensed by the Ministry of Manpower. 

We think that they provide quality service, and proof of that is their consistent 4-star agency rating by the Ministry of Manpower. 

Transactions with them are smooth and quick. We’ve employed our maids from them for a few years now and we’re never disappointed. 

We asked others about their experiences as well, and we’ve received the same positive feedback. 

They’re especially helpful for first time employers. They’ll really help you out and even give advice on how to have great relationships with your newly employed maid. 

Overall, we think they’re one of the best agencies in Singapore!

EELIT Agency is a company that provides placement services of Migrant Domestic Helpers from The Philippines, Indonesia and Myanmar.

They’ve been in the industry since 2012, and have strived to make the search for a domestic helper a pleasant experience for everyone. 

What we like about them is that they carefully listen to each client’s request so that the candidate they suggest is a perfect fit for the family. 

They understand that paying attention to a client’s needs is often overlooked in the industry, so they make sure not to do so.

We think this is the reason why they provide such exceptional service. 

We’ve asked our friends who’ve worked with them and we’ve received great feedback. EELIT’s team does a superb job of closely matching candidates to them. 

While we’ve received mostly positive reviews, we did come across complaints that the Domestic Helper wasn’t a great match so they asked for replacement. However, the agency asked for additional charges for this. 

Living Well Maid Agency PTE LTD is a domestic helper agency that provides jobs to people and assistance to families in Singapore which helps the needs of many people at the same time. 

We applaud the company for the smooth and easy process they provide to their clients and their helpers. Unlike other agencies, they are time efficient which benefits both parties. 

Moreover, they look after their helpers and examine them for the safety of their clients too. It ensures the safety of both the helpers and the clients.

Keep in mind, though, that the company only offers its services in Singapore and cannot provide helpers in other countries. 

However, they have provided a trustworthy and reliable agency to source helpers from, as well as providing time efficiency on both sides.

Thus, we highly recommend the Living Well Maid Agency PTE LTD for their reliable service in providing a handful of reliable people to assist people’s needs.

Be Mitey Clean is a company that offers clients gold-standard professional cleaning services with guaranteed results through a reliable set of services such as carpet cleaning, reno cleaning, and vinyl cleaning among others.

Accommodating both corporate and residential properties, they also employ their services with liability and theft insurance up to $100,000 which they adequately implement in all of their sessions.

Furthermore, not only are their cleaning sessions insured but also that of the employees that work for them as well wherein they are trained for such services and even licensed by various organizations such as NEA and the NTUC Learning Hub among others.

Note though that a rescheduling fee may apply should clients reschedule their services more than a second time over.

Nonetheless, with their versatile cleaning methodologies fit for all types of properties and levels of cleaning, a wide range of payment methods accepted, and well-supported customer service, we highly recommend them to clients in the area looking for such services.

Green Employment Agency aims to provide a more value-oriented service, focusing on love and compassion of its staff. With this commitment, its helpers are carefully screened and selected to fit the company’s standards

From what we saw, the company is very accommodating from day 1 until the actual helper is working for the client. The after-service support is also notably helpful and is ready for any feedback or questions clients may have.

The pricing of the package as well as any other requirements for the transfer are mostly given during the quotation and the initial appointment. With that, the company offers several packages to choose from where prices vary depending on the client’s needs.

The rates are fairly reasonable, and for first-time clients, will most likely be worth it if you’re looking for quality and trustworthy service that will give you a hassle-free experience.

Together with giving you a hassle-free experience is its highly-knowledgeable staff that will be able to answer any inquiries you may have along the process.

Though the quotations are fairly accurate, the prices can’t be seen on the company’s website. This makes comparing prices with other agencies hard since we needed to inquire first before getting its base rates.