Categories > Other Services

Top 5 Maid Agencies in Singapore

Top 23 Maid Agencies in Singapore

How We Picked the Best Maid Agencies in Singapore

Pricing

We prioritized more affordable agencies that also provide quality service to their clients.

Reliability and experience

We considered the placement volume, transfer rate, and retention rate as we chose those higher than the average in the maid agency industry.

Variety of services

From the screening process to arranging all the requirements needed as well as the actual hiring, we chose agencies that will give you everything you need.

Certification

Only licensed maid agencies made it to the list, certifying their credibility to provide you with helpers.

1. IslandMaids

Services: Maids, Confinement Nannies, Island Maids Training School, Maid Transport Services, Approved Maid Hostel and Lodging, Work Permit Renewal

Website: https://www.islandmaids.com.sg/

Address: Multiple Locations. See list here.

Contact Details:  

Whatsapp: 9228 8732 | [email protected]

Operating Hours:

Opening Hours: 10am to 8pm
Sat, Sun, PH: 10am to 5pm*

Google reviews scoreN/A
Facebook reviews scoreN/A
Total reviewsN/A
Score consistencyN/A
Pricing4/5
Reliability and experience4/5
Service integrity4/5
Reliability4/5
Variety of services4/5
Accommodation of client needs5/5
Versatility of helpers4/5
Timeliness4/5

Pros

  • Multiple locations
  • Excellent service delivery
  • Extensive pool of domestic helpers
  • Open daily

Cons

  • Limited reviews online

IslandMaids is an established and experienced maid agency with multiple locations in Singapore.

They have a belief that hiring a domestic helper is not a one-size-fits-all enterprise, and we like that they make an effort to understand the needs of the families to give them a maid that will best fit their family.

Their team personally interviews all their maids to better assess their strengths and weaknesses.

Another thing we like about them is how they have complimentary local training upon the helper’s arrival in Singapore. They conduct a simple but necessary mindset integration course to acquaint helpers with Singapore’s culture, basic housework training and a fundamental understanding of the local scene.

We like that they have an extensive pool of domestic helpers you can choose from. They’ve matched over 10,000 diligent maids and happy employers.

Their team is quick to respond and will guide clients every step of the way so they can be matched to the perfect maid.

They have limited reviews online so it’s difficult to get an overall picture of how their services are based on other people’s experiences.

2. JForce Employment Service

JForce Employment Service

Service: Shortlist candidates, air ticket purchase, medical checkup, renew contract, maid transfer, repatriation, holiday dropoff

Website: https://www.jforce.com.sg

Address:

Boon Keng Branch  : 23 Bendemeer Rd, #01-515, Singapore 330023
Ang Mo Kio Branch  : 725 Ang Mo Kio Ave 6, #01-4140, Singapore 560725
Jurong Branch : 345 Jurong East St 31, #01-13, Singapore 600345

Contact Details:   +6583108988

Operating Hours:

Monday – Friday: 10 AM – 8 PM
Weekends & Holidays: 10 AM – 5:30 PM

Google reviews score4.8/5
Facebook reviews score5/5
Total reviews4.8/5
Score consistency4.8/5
Pricing4/5
Reliability and experience5/5
Service integrity5/5
Reliability5/5
Variety of services4.5/5
Accommodation of client needs5/5
Versatility of helpers4/5
Timeliness4/5

Pros

  • Professional staff
  • Provides in-house training for its maids
  • Transparent with pricing

Cons

  • Can be pricy

JForce Employment Service is one of the newer maid agencies in Singapore. But it has slowly garnered its clients’ trust, as evidenced by its high retention rates. 

We found an impressive track record for this company, with ratings from thousands of previous clients. JForce has nothing but an outstanding record of performance.

The staff is one of its main strengths, being able to provide clients with accurate quotations as well as tend to their queries and needs.

Another key part of JForce is it provides its helpers with training and materials needed for their role. We see this as a good sign as it means the company cares about the quality of service its helpers provide.

Other than that, JForce provides potential clients with its base rates as well as other things to note such as work permits and how long it’ll take to get a helper beforehand.

By doing so, it’s been able to get a following that’s been growing throughout the years, with some clients going for their 4th or 5th year with this company.

Although the provider’s transparency with its rates is a good thing, the actual prices may be costly on higher-end packages or on occasions where extra documents are needed.

3. AMR Maids

Services: https://amrmaids.com/services/

Website: https://amrmaids.com/

Address:

Tampines Mart, 11 Tampines Street 32,
#01-02B, Singapore 529287

Block 713, Ang Mo Kio Ave 6,
#01-4050, Singapore 560713

Block 548 , Vista Point, Woodlands Drive 44,
#01-29 Singapore 730548

Contact Details:

Main Hotline: 8383 9448

Tampines: 6241 7440

Ang Mo Kio Ave: 6518 9935

Vista Point: 6530 3650

Operating Hours:

Monday to Saturday: 10:30am to 8:00pm
Sunday: 10:30am to 5pm
Public Holiday: By Appointment

Google reviews score4.7/5
Facebook reviews score5/5
Total reviews4.85/5
Score consistency4.7/5
Pricing4.5/5
Reliability and experience4/5
Service integrity5/5
Reliability4/5
Variety of services4.5/5
Accommodation of client needs5/5
Versatility of helpers4/5
Timeliness5/5

Pros

  • Comprehensive Service
  • Affordable Administrative Fees
  • Replacement Guarantee

Cons

  • Country-Specific Levies

AMR Maids is a prominent player in the Singaporean domestic assistance landscape, offering a range of services designed to simplify the process of hiring a foreign domestic worker.

AMR Maids stands out as a one-stop solution for securing domestic help. They facilitate the placement of FDWs from multiple source countries, covering Indonesia, Philippines, Myanmar, and Mizoram. This extensive range of options allows clients to choose domestic workers who align with their specific needs and preferences.

They offer a competitive fee structure, which is crucial for clients seeking high-quality assistance without incurring excessive costs.

This affordability ensures that hiring a home helper remains accessible to a wide range of households!

The agency provides a replacement guarantee, offering clients peace of mind in the event that their selected domestic worker does not meet their expectations or encounters unforeseen issues. This guarantee underscores their commitment to client satisfaction.

Unlike others, their maids are trained in our oversea training center and as well as at our associated training center in Singapore.

While the agency strives to provide a cost-effective service, it’s important to note that certain nationalities may incur additional levies. This cost factor could affect clients’ budgets and needs to be considered when hiring a domestic worker.

4. A1 Employment Agency Pte Ltd

Services:

Maid Agency Packages
Direct Hire Packages
Transfer Maid (Urgent Hiring)
Maid Insurance & Permit Renewal
Home Leave and Passport Renewal

Website: https://a1maid.com.sg/

Address: 545 Orchard Road #05-12 Far East Shopping Centre, 238882

Contact Details: +65 6738 4715

Operating Hours:

Monday – Friday: 10 AM – 7 PM

Saturday – Sunday: 10 AM – 4 PM

Google reviews score2.6/5
Facebook reviews score4.8/5
Total reviews3/5
Score consistency3/5
Pricing4/5
Reliability and experience4/5
Service integrity4/5
Reliability4/5
Variety of services5/5
Accommodation of client needs5/5
Versatility of helpers4/5
Timeliness4/5

Pros

  • MOM-Regulated 50% Refund Guarantee
  • Experience and Expertise in the Field
  • Affordable Packages
  • Low Transfer Rate and High Retention Rate

Cons

  • Placement Fees may have Varying Costs

Since its founding in 2007, A1 Employment Agency Pte Ltd has established itself as a key player in Singapore’s Maid Agency market, providing to the requirements of over 10,000 households. 

The agency has 15 years of expertise and a solid track record, with a low transfer rate and an incredibly high retention rate. The organization highlights its dedication to delivering a smooth and pleasant deployment of competent maids to houses, which is supported by their own Ultimate Maid Assurance Policy.

Furthermore, the agency’s remarkable track record includes a low transfer rate and a high retention rate, indicating their success in matching households with maids who are well-suited for long-term commitments.

While the agency promises inexpensive pricing, it’s crucial to remember that placement fees still apply and may vary. To maintain transparency and avoid any surprise expenditures, potential clients should thoroughly evaluate the pricing structure.

Ultimately, A1 Employment Agency Pte Ltd is a reputable and trustworthy Maid Agency in Singapore, providing full services to make the maid hiring process easier. The agency’s one-of-a-kind policies, low pricing, and considerable expertise make it a viable candidate for individuals looking for professional help in recruiting domestic helpers. 

5. 1.Alpha Employment Agency

Services: Maid Services (Indonesia, Philippines, or Myanmar)

Website: https://www.1alpha.com.sg/

Address: 170 Upper Bukit Timah Road #02-23 Bukit Timah Shopping Centre Singapore 588179

Contact Details: Tel/Fax6993 8368 / 6993 8369; Email: [email protected]

Operating Hours: Mon. – Fri. : 1030am – 730pm; Sat &  Sun : 1030am – 630pm; Closed on PH

Google Reviews5/5
Total Reviews5/5
Score Consistency5/5
Range of Services5/5
Experience5/5
Certification5/5
Communication5/5
Cost5/5

Pros

  • Highly Experienced Sales Consultants
  • Maids Training and Familiarization of Spore Working
  • No Hidden Cost
  • Timely handover of Helpers

Cons

  • No promos or discounts at the present

Our experience with 1.Alpha Employment Agency’s maid services was generally positive. They efficiently matched us with a maid who met our requirements and needs. The maid provided by Alpha was diligent and performed her tasks satisfactorily.

Our interaction with 1.Alpha Employment Agency’s staff was courteous and professional. They promptly addressed our inquiries and concerns. 

In terms of service quality, 1.Alpha Employment Agency met our expectations overall. The maid assigned to us was competent and completed her tasks with attention to detail. 

Regarding cost, 1.Alpha Employment Agency’s fees were reasonable compared to other agencies in the area. They offered competitive rates without compromising on service quality. 

Overall, our experience with Alpha Employment Agency was satisfactory. They provided efficient maid services at a reasonable cost. While there were minor areas for improvement such as communication, we were generally pleased with the service provided.

6. Universal Employment Agency Pte Ltd

Services: Placement of transfer maids, ​direct hire of maids, placement of first-timer maids, application of maid (FDW) work permit, renewal of maid (FDW) work permit, ​maids for newborn and infant care, comprehensive insurance coverage for maids, ​​maids for children’s care, ​maids (experienced caregivers) for elderly care, ​maids for housework and cooking, settling-in-programme (SIP), maid repatriation service

Website: https://www.universal.sg

Address: Lucky Plaza #01-97

Contact Details:  +65 6735 3456

Operating Hours: Sunday-Monday & Wednesday-Saturday 10 am-7 pm 

Google reviews score4.7/5
Facebook reviews score4.5/5
Total reviews4.6/5
Score consistency4.6/5
Pricing4/5
Reliability and experience4/5
Service integrity4/5
Reliability4/5
Variety of services4.5/5
Accommodation of client needs5/5
Versatility of helpers4/5
Timeliness4/5

Pros

  • Highly rated agency
  • Availability of helpers

Cons

  • Lack of consistency and transparency with prices
  • Unprofessional customer service

Universal Employment Agency is one of the most well-known maid agencies in Singapore. With over three decades in the industry, it has one of the highest retention rates in the country. 

To be clear, the retention rate is the proportion of clients a company keeps during a specific amount of time.

This company helps its clients from the placement and direct hiring process for the maids to getting work permits, transfers, etc. 

What we liked about it is that it tries to give its clients a personalized service so they get the most for what they’re paying. How this works is the customer agent will have you answer several questions that will allow them to see what you need and what you want.

Another benefit of going with Universal is that its extensive array of helpers is more than enough for its clients, despite the shortage during the pandemic.

One problem we see, though, is its transparency with pricing, whether it be hidden costs or giving wrong quotations and rates.

We are aware that getting a helper is a lengthy process, but the company’s problem is the rates given to some of its clients are sometimes doubled come the actual start of the contract.

7. 1 Assist Agency

Service: Employment and recruitment foreign domestic helpers 

Website: https://1assist.com.sg/

Address: 170 Upper Bukit Timah Road #03-31 / #03-48 Bukit Timah Shopping Centre Singapore 588179

Contact Details: Tel/Fax: 6463 0419

Operating Hours: Monday – Friday 11:00 – 20:00 | Saturday – Sunday: 10:30 – 18:30

Operating Hours: Saturday-Sunday 10 am-5:30 pm

Google reviews score4.3/5
Facebook reviews score3.9/5
BestReviews reviews score4.9/5
Total reviews4.4/5
Score consistency4/5
Pricing4/5
Reliability and experience5/5
Service integrity5/5
Reliability5/5
Variety of services4/5
Accommodation of client needs5/5
Versatility of helpers3.5/5
Timeliness5/5

Pros

  • Personalized selection process
  • Comprehensive training
  • Always puts customer service satisfaction first

Cons

  • Limited selection of countries

1 Assist Agency is a Singapore-based employment and recruitment agency that specializes in foreign domestic helpers or maids from Myanmar, the Philippines, and Indonesia.

Similar to others, they are a registered and licensed company by the Ministry of Manpower (MOM) of Singapore, which ensures that their recruitment process follows the regulations and guidelines set by the government.

But what makes them stand out is how they conduct personal one-to-one interviews with potential foreign domestic helpers or maids to assess their suitability for the job. Apart from this, they also conduct a Practical Household Skills Test to evaluate their skills before they are selected.

What’s great about them is that once a maid is selected, they proceed to specialized training in the agency’s training center for communication and skills enhancement. The agency also provides further training to customize their skills to local household working styles, which can make them more efficient and effective in their work.

Unlike others, they welcome feedback from employers on all matters at any time, which shows that they value their customers’ opinions and feedback.

However, since the agency only specializes in maids or domestic helpers from Myanmar, the Philippines, and Indonesia, this may limit the options for employers who prefer maids or domestic helpers from other countries.

8. Swift Maids Agency

Swift Maids Agency Homepage

Services: Deployment of new maids/ transfer maids, work permit process, passport process, employers’ orientation program, maid insurance, maid matching & recommendation, direct hire process, home leave process, maid training & development, free consultation on maid-related matters

Website: https://www.swiftmaids.com.sg

Address: 18 Yishun Ave 9, #02-56 Junction Nine, Singapore 768897

Contact Details:   +65 6752 2728

Operating Hours: Monday-Friday 11 am-8 pm 

Operating Hours: Saturday-Sunday 10 am-6 pm

Google reviews score4.7/5
Total reviews5/5
Score consistency4.85/5
Pricing4/5
Reliability and experience4/5
Service integrity4/5
Reliability4/5
Variety of services4.5/5
Accommodation of client needs5/5
Versatility of helpers4/5
Timeliness4/5

Pros

  • Professional staff
  • Operates during weekends
  • Accommodating staff

Cons

  • Lack of after-sales service
  • Unprofessional customer service

Serving more than 30,000 Singaporean families, Swift Maids aims to provide top-notch services for its clients. Along with the other entries in this list, this company is also licensed by the Ministry of Manpower (MOM).

Together with providing top-notch services, this company strives to provide high-grade, professional customer service.

Another perk we found is that it provides free replacements. Though the screening process for its maids is very detailed, which guarantees an almost-perfect fit, the replacement process is still relatively easy and free most of the time.

This company’s placement volume, transfer rate, and retention rate are also significantly better than most maid agencies in Singapore.

Swift Maids continues operations during weekends. Except on holidays, this company is available to be consulted and for deploying its services. 

This is great for clients in a rush to find replacement helpers or immediate ones.

A problem we noticed here, though, is the lack of after-sales support. On several occasions we were able to reach out to past clients, their problem with the company was it wasn’t able to tend to their requests once a contract has begun.

All in all, with hundreds of people to vouch for its quality service, this provider is definitely an agency to consider. The professionalism of its staff will surely be one to watch out for as well.

9. Homekeeper Maid Agency

Homekeeper Maid Agency Homepage

Services: Find a helper(Indonesian, Filipino, Myanmar maid), transfer maid, pre-employment training, maid insurance, maid employment paperwork

Website: https://www.homekeepermaidagency.com

Address: 170 Upper Bukit Timah Road #04-60 Bukit Timah Shopping Centre Singapore 588179

Contact Details: 6468 5220 

Operating Hours: Tuesday-Saturday 10 am-7 pm 

Operating Hours: Monday – 10 am – 5 pm

Google reviews score4.7/5
Total reviews5/5
Score consistency4.85/5
Pricing4/5
Reliability and experience3.5/5
Service integrity4/5
Reliability3/5
Variety of services4.5/5
Accommodation of client needs5/5
Versatility of helpers4/5
Timeliness4/5

Pros

  • Fast assignment of helpers
  • Knowledgeable staff
  • Accurate quotations

Cons

  • Lack of proper screening
  • Unprofessional customer service
  • Lack of transparency with pricing

Homekeeper Maid Agency is known as a one-stop maid agency that provides its clients with fast and efficient service. The company clearly shows its quality service by focusing on specific requirements that clients need. 

By catering to your specific needs, it is able to select the helper you’ll be needing as well as how much you’ll be paying for.

What we like about this provider specifically is that it’s faster in getting back to clients who are looking for quick screening and assignment of maids. This is of great value, especially to people who are in a rush or need a replacement helper as soon as they can get one.

The staff of Homekeeper is one of the keys to why it’s efficient in getting back to customer queries and feedback. Though having a smaller team compared to other agencies, it is still able to accommodate all of its old and potential clients.

Another thing we noted is the quotations given by the sales agent are not only affordable but precise. Since the services here are more affordable compared to other agencies, there are some problems that come with it.

With some clients we were able to contact, there were cases in which the helpers assigned to them were somewhat unprofessional and unable to perform simple tasks that could be done by any other maid.

Another problem here is the lack of transparency with the company’s rates. Since it offers a wide variety of packages, the prices may vary from one package to another. 

Some packages come with hidden costs that are only given once an initial deposit is done.

10. Able Best

Able Best's Homepage

Services: https://ablebest.com.sg/best-maid-services/ 

Website: https://ablebest.com.sg/ 

Address: 8 Holland Ave #01-26 Singapore 271008

Contact Details: Tel: +65 8152 9888 | Email: [email protected]

Operating Hours: Contact for more information 

Google Reviews Score: 4.9/5
Total Reviews4.9/5
Score Consistency 5/5
Pricing4/5
Reliability and experience5/5
Service integrity5/5
Reliability5/5
Variety of services5/5
Accommodation of client needs5/5
Versatility of helpers4/5
Timeliness4/5

Pros

  • Smooth and quick transactions
  • Officially licensed by the Ministry of Manpower
  • Excellent customer service 
  • Foreign Domestic Workers from Indonesia, The Philippines and Myanmar

Cons

  • Operating hours unavailable 

Able Best is an employment agency that has been around since 2003.

They provide Foreign Domestic Workers to households in Singapore, working with reputable and trusted training partners from Indonesia, The Philippines and Myanmar. 

Over the years, they’ve been able to establish themselves as a reliable and trusted maid agency in Singapore. 

If you’re concerned about their legitimacy, you don’t have to worry as they’re officially licensed by the Ministry of Manpower. 

We think that they provide quality service, and proof of that is their consistent 4-star agency rating by the Ministry of Manpower. 

Transactions with them are smooth and quick. We’ve employed our maids from them for a few years now and we’re never disappointed. 

We asked others about their experiences as well, and we’ve received the same positive feedback. 

They’re especially helpful for first time employers. They’ll really help you out and even give advice on how to have great relationships with your newly employed maid. 

Overall, we think they’re one of the best agencies in Singapore!

11. EELIT AGENCY PTE. LTD

EELIT Agency's Homepage

Services: https://eelit.sg/ea/services/ 

Website: https://eelit.sg/ea/ 

Address: 47 Kallang Pudding Road #06-13 Crescent@Kallang Singapore 349318

Contact Details: TEL: 6320 3826 | FAX:  +65 6440 6448 | EMAIL: [email protected]

Operating Hours: 

Monday to Friday: 11:00am to 7:00pm

Saturday: 11:00am to 5:00pm

Sundays/Public Holidays: Closed

Google Reviews Score: 4.5/5
Total Reviews4.5/5
Score Consistency 5/5
Pricing4/5
Reliability and experience4/5
Service integrity5/5
Reliability5/5
Variety of services4/5
Accommodation of client needs5/5
Versatility of helpers4/5
Timeliness4/5

Pros

  • Established in 2012
  • Placement services of Migrant Domestic Helpers from The Philippines, Indonesia and Myanmar
  • Matches candidates with family’s needs 

Cons

  • Closed on Sundays 
  • Complaints about a slew of additional charges for replacement 

EELIT Agency is a company that provides placement services of Migrant Domestic Helpers from The Philippines, Indonesia and Myanmar.

They’ve been in the industry since 2012, and have strived to make the search for a domestic helper a pleasant experience for everyone. 

What we like about them is that they carefully listen to each client’s request so that the candidate they suggest is a perfect fit for the family. 

They understand that paying attention to a client’s needs is often overlooked in the industry, so they make sure not to do so.

We think this is the reason why they provide such exceptional service. 

We’ve asked our friends who’ve worked with them and we’ve received great feedback. EELIT’s team does a superb job of closely matching candidates to them. 

While we’ve received mostly positive reviews, we did come across complaints that the Domestic Helper wasn’t a great match so they asked for replacement. However, the agency asked for additional charges for this. 

12. Living Well Maid Agency PTE LTD

Services: Domestic Helper agency

Website: https://www.livingwellmaid.com/

Address: 810, GEYLANG ROAD, 03-80 Singapore 409286

Contact Details: 89519589

Operating Hours: 

Tuesday to Friday 11am to 6pm
Saturday to Sunday 11am to 3pm

Google Reviews Score: 5/5
Facebook reviews score5/5
Total Reviews5/5
Score Consistency 5/5
Pricing4.5/5
Reliability and experience5/5
Service integrity5/5
Reliability4.5/5
Variety of services4/5
Accommodation of client needs5/5
Versatility of helpers4.5/5
Timeliness5/5

Pros

  • Provides many options for employers to choose from what qualities they want and need in their helper
  • Smooth and easy process
  • Looks after the well-being of their helpers

Cons

  • Limited to Singapore only

Living Well Maid Agency PTE LTD is a domestic helper agency that provides jobs to people and assistance to families in Singapore which helps the needs of many people at the same time. 

We applaud the company for the smooth and easy process they provide to their clients and their helpers. Unlike other agencies, they are time efficient which benefits both parties. 

Moreover, they look after their helpers and examine them for the safety of their clients too. It ensures the safety of both the helpers and the clients.

Keep in mind, though, that the company only offers its services in Singapore and cannot provide helpers in other countries. 

However, they have provided a trustworthy and reliable agency to source helpers from, as well as providing time efficiency on both sides.

Thus, we highly recommend the Living Well Maid Agency PTE LTD for their reliable service in providing a handful of reliable people to assist people’s needs.

13. Be Mitey Clean

Services:

Carpet Cleaning
Disinfection Service Covid Certified
Furniture Cleaning Service Quiz
Furniture Upholstery Cleaning lite
Mattress Cleaning
Move Out Cleaning
Post Renovation Cleaning
Sofa Cleaning
Spring Cleaning

Website: https://bemiteyclean.com/

Address: 47 Holland Dr, Singapore 270047

Contact Details:  +65 9222 4336 / [email protected]

Operating Hours: Monday – Sunday: 9am – 6pm

Google reviews score5/5
Facebook reviews score5/5
Total reviews5/5
Score consistency5/5
Pricing4/5
Reliability and experience5/5
Service integrity5/5
Reliability5/5
Variety of services5/5
Accommodation of client needs5/5
Versatility of helpers5/5
Timeliness5/5

Pros

  • Optimal and sustainable cleaning results
  • Friendly and accommodating team of professionals
  • Steadfast and responsive communications

Cons

  • Strict rescheduling policies implemented

Be Mitey Clean is a company that offers clients gold-standard professional cleaning services with guaranteed results through a reliable set of services such as carpet cleaning, reno cleaning, and vinyl cleaning among others.

Accommodating both corporate and residential properties, they also employ their services with liability and theft insurance up to $100,000 which they adequately implement in all of their sessions.

Furthermore, not only are their cleaning sessions insured but also that of the employees that work for them as well wherein they are trained for such services and even licensed by various organizations such as NEA and the NTUC Learning Hub among others.

Note though that a rescheduling fee may apply should clients reschedule their services more than a second time over.

Nonetheless, with their versatile cleaning methodologies fit for all types of properties and levels of cleaning, a wide range of payment methods accepted, and well-supported customer service, we highly recommend them to clients in the area looking for such services.

14. Green Employment Singapore

Green Employment Singapore Homepage

Services: Indonesia/ Myanmar/ Filipino migrant domestic workers, foreign workers, foreign nurses/ caregivers, candidate sourcing/ matching, new/transfer helper, direct hire application, work permit application/ renewal, The Philippines/ Indonesia embassy processing. 

Website: https://www.greenemployment.sg

Address: Blk 116 Lorong 2 Toa Payoh, #01-152, Singapore 310116

Contact Details:   +65 8909 2845 | +65 8126 9366

Operating Hours: Monday-Friday 10:30 am-8 pm 

Operating Hours: Saturday-Sunday 10:30 am-6:30 pm

Google reviews score5/5
Facebook reviews score4.7/5
Total reviews4.4/5
Score consistency4.7/5
Pricing4/5
Reliability and experience4/5
Service integrity4/5
Reliability4/5
Variety of services4/5
Accommodation of client needs4/5
Versatility of helpers4/5
Timeliness4/5

Pros

  • Efficient customer service
  • Transparent with package rates
  • Experienced and professional staff

Cons

  • Prices are not given upfront

Green Employment Agency aims to provide a more value-oriented service, focusing on love and compassion of its staff. With this commitment, its helpers are carefully screened and selected to fit the company’s standards

From what we saw, the company is very accommodating from day 1 until the actual helper is working for the client. The after-service support is also notably helpful and is ready for any feedback or questions clients may have.

The pricing of the package as well as any other requirements for the transfer are mostly given during the quotation and the initial appointment. With that, the company offers several packages to choose from where prices vary depending on the client’s needs.

The rates are fairly reasonable, and for first-time clients, will most likely be worth it if you’re looking for quality and trustworthy service that will give you a hassle-free experience.

Together with giving you a hassle-free experience is its highly-knowledgeable staff that will be able to answer any inquiries you may have along the process.

Though the quotations are fairly accurate, the prices can’t be seen on the company’s website. This makes comparing prices with other agencies hard since we needed to inquire first before getting its base rates.

15. GM Connection

Services: https://gmconnection.sg/maid-agency-singapore-services/

Website: https://gmconnection.sg/

Address: Peninsula Plaza 111 North Bridge Road 05-53 Singapore 179098

Contact Details: +65 6100 1987 | [email protected]

Operating Hours: Everyday: 10:00 – 18:00

Google reviews score4.8/5
Total reviews4.8/5
Score consistency5/5
Pricing4/5
Reliability and experience5/5
Service integrity4.5/5
Reliability5/5
Variety of services5/5
Accommodation of client needs5/5
Versatility of helpers4.5/5
Timeliness5/5

Pros

  • Individual Candidate Assessment
  • Transparent
  • Repatriation Services

Cons

  • Do not have candidates from Sri Lanka or Cambodia at the moment

GM Connection is a Singapore-based maid agency that strives to be one of the best in the industry.

The agency stands out by individually interviewing and assessing each candidate. This approach allows GM Connection to have a deep understanding of a candidate’s strengths and abilities, facilitating better matches with households.

Plus, this dedication to personalized service benefits both employers and domestic helpers.

GM Connection believes in transparency throughout the hiring process. This transparency extends to interactions with clients and candidates, enabling informed and independent decision-making for all parties involved, which contributes to a high success rate.

In the unfortunate event that repatriation is necessary, unlike others, GM Connection offers repatriation services. This assistance helps manage the process efficiently and responsibly.

As with any maid agency, the effectiveness of GM Connection’s service heavily depends on the suitability of the candidates they have available. While the agency screens candidates rigorously, individual experiences may vary.

16. Okaylah Services

Services: Housemaids

Website: https://www.okaylah.com.sg/

Address: 5 Tampines Central 6, #03-38 (GH39), TELEPARK, 529482

Contact Details: +6593361824 | [email protected]

Operating Hours: Monday to Sunday: 08:00 – 23:00

Google reviews score4.9/5
Total reviews4.9/5
Score consistency4.9/5
Pricing4/5
Reliability and experience5/5
Service integrity5/5
Reliability5/5
Variety of services5/5
Accommodation of client needs5/5
Versatility of helpers4.5/5
Timeliness5/5

Pros

  • Highly-rated maid agency
  • Maids from different countries
  • Excellent customer service
  • Open daily

Cons

  • Complaints about unresponsiveness
  • Website can be updated and redesigned

Okaylah Services is one of the highly-rated maid agencies in the country.

They provide reliable and trustworthy maids from different countries like India, Myanmar, The Philippines, Indonesia, and Sri Lanka.

They also have dedicated training centers in different countries so that they can provide only the best. They have an enhanced screening process as well, and we think that’s what makes them a cut above the rest.

What we like about them is how they match families and maids based on requirements so that the maids they offer are a perfect fit for any family.

We think they have a very good and helpful team, and they’re a good company even for those who are hiring maids for the first time because they walk their clients through the process.

Many of their clients come back to them if they ever need a new maid, and we think that says so much about their service.

We’ve heard about the best things from past clients, but we did hear about a few instances of unresponsiveness from the agency so that’s something potential customers can watch out for.

Their website is a little disorganized and doesn’t provide a seamless user experience, so we think this can be improved on.

17. Eden Grace

Services: https://www.edengracemaids.com/maid-agency-singapore-services/

Website: https://www.edengracemaids.com/

Address: 18 Sin Ming Lane, #07-38 Midview City, Singapore 573960

Contact Details: Phone: +65 62625562 & +65 62625593 – 94

Operating Hours:

Opening Hours: Monday – Friday 9:00 AM to 6:00 PM
Saturday 9:00 AM to 3:00 PM (Admin staff only)

Google reviews score4.7/5
Total reviews4.7/5
Score consistency4.7/5
Pricing4/5
Reliability and experience5/5
Service integrity5/5
Reliability5/5
Variety of services4/5
Accommodation of client needs5/5
Versatility of helpers4.5/5
Timeliness5/5

Pros

  • Thorough screening process
  • High quality service
  • Matches maids to family needs and requirements

Cons

  • Closed on Sundays
  • Pricier than other agencies

Eden Grace is another maid agency that we recommend!

They provide all-around helpers, nanny and infant care, as well as caregivers and nurses.

What we like about their agency is how they intensively screen their applicants, and each have to go through a pre-screening and personal interview.

Once their applicants are screened and they get through the process, they undergo strict training that’s catered to the needs of Singapore employers’ expectations and needs.

They make sure that each maid they provide is a perfect match for families as they want to be able to make a positive impact.

We find their entire process to be seamless and we like that their team goes above and beyond to assist families and find exactly the maid they’re looking for.

They’re not the cheapest agency, but we can see that what you’re paying for is quality.

What we like the most about them is how they’re fair to both families and maids.

18. FirstMaid

Services: Maids, Confinement Nannies, Island Maids Training School, Maid Transport Services, Approved Maid Hostel and Lodging, Work Permit Renewal 

Website: https://firstmaid.sg/

Address: 865 Mountbatten Road Katong Shopping Centre #02-45 S437844

Contact Details:  +6584887603

Operating Hours: 

Monday to Friday 1000 to 1900 

Saturday 1000 to 1800

Sunday 1000 to 1700

 Closed on Public Holidays

Google reviews score4.7/5
Total reviews4.7/5
Score consistency4.7/5
Pricing4/5
Reliability and experience5/5
Service integrity5/5
Reliability5/5
Variety of services4/5
Accommodation of client needs5/5
Versatility of helpers4.5/5
Timeliness5/5

Pros

  • Exceptional Efficiency
  • Impeccable Service Quality
  • Affordable Pricing
  • Outstanding Flexibility

Cons

  • Busy during peak days

We recently engaged the services of FirstMaid, and our experience was nothing short of extraordinary. From the moment they stepped through our door, it was evident that we were in for an exceptional housekeeping journey.

Efficiency is the name of the game at FirstMaid. Our request for a housekeeper was met with swift precision, and we had a well-trained professional at our doorstep in no time. Their responsiveness and quick turnaround truly set them apart in the industry.

The quality of service provided by FirstMaid was impeccable. Our housekeeper was not only thorough but also meticulous in every aspect of her work. She left our home looking and feeling immaculate – a feat we thought was unattainable.

FirstMaid’s commitment to quality extends to their staff. Our housekeeper exhibited professionalism and a warm demeanor, making her presence in our home a delight. We were not just customers; we felt like valued clients.

However, they don’t offer discounts yet. We advise checking in with them for other affordable deals.

19. MaidAvenue

Services: Maids, Work Permit, Other Maid Services

Website: https://maidavenue.com.sg/

Address:

80 Changi Road #03-09
Centropod @ Changi, Singapore 419715

Contact Details: +65 8810 9000 (WhatsApp) | +65 8810 2345 (Hotline) | [email protected]

Operating Hours: Mon-Sun 12:00PM – 9:00PM

Google reviews score4.7/5
Total reviews4.7/5
Score consistency4.7/5
Pricing4/5
Reliability and experience5/5
Service integrity5/5
Reliability5/5
Variety of services4/5
Accommodation of client needs5/5
Versatility of helpers4/5
Timeliness5/5

Pros

  • Open daily
  • Affordable maid agency
  • Outstanding customer service
  • Seamless process

Cons

  • Some complaints with poor communication and service

MaidAvenue is one of Singapore’s most affordable maid agencies.

We like that the quality of service and the maids they have aren’t compromised just because they’re affordable. What’s more is they don’t have hidden costs.

They have well-trained domestic helpers who can serve any family’s needs!

We think that they have a seamless and hassle-free process.

What we like is that they have outstanding customer service to match! They will go above and beyond to source the most suitable helper for each family.

Their services are overall efficient and they get things done quickly.

While we’ve heard great reviews about them, there are some who have had unpleasant experiences with them with poor communication and service.

20. Westrama Management (S) Pte. Ltd

Services: Indian, South Indian, Tamil, and Punjabi House Maids

*Additional Services: Direct hiring of Indian maids, Application, renewal and cancellation of work permits, Passport application, renewal and verification, Training of maids for cooking, cleaning, babysitting and caretaking services Westrama is the best Indian maid agency for hiring professional Indian maids to work in Singapore.

Website: https://www.westrama.com.sg/

Address: 10 Jalan Besar, Sim Lim Tower, 06-06, Singapore – 208787

Contact Details:

Operating Hours:

  • Monday to Friday: 10:00 AM – 06:00 PM
  • Saturday: 10:00 AM – 02:00 PM
Google reviews score4.5/5
Facebook reviews score4.6/5
Total reviews4.55/5
Score consistency4.5/5
Pricing4.5/5
Reliability and experience4/5
Service integrity5/5
Reliability4.5/5
Variety of services4/5
Accommodation of client needs5/5
Versatility of helpers4/5
Timeliness5/5

Pros

  • Has been in the industry for years
  • Long-standing Reputation
  • Face-to-Face Interviews

Cons

  • Pricing Transparency

Westrama Management (S) Pte. Ltd is a prominent and highly regarded maid agency in Singapore, specializing in recruiting Indian maids for professional domestic services.

With over four decades of experience, Westrama stands as a pioneer in the industry, offering a wide range of services including training, work permit processing, background checks, and more.

With more than 40 years in the industry, Westrama has established itself as a trusted and reputable name in maid recruitment and management in Singapore.

The agency conducts face-to-face interviews during the recruitment process, ensuring clients can choose the right candidate for their specific needs and preferences.

While Westrama offers a range of services, the review does not include details about pricing or fees for their services. Pricing information is vital for clients seeking transparency in costs.

21. Danz Hariya Employment Services

Services: Maid Recruitment

Website: https://danzhariya.com

Address: 1 Yishun Industrial Street 1 A, #06-29 Posh Bizhub, Singapore 768160

Contact Details: +65 6714 6724

Operating Hours: Monday – Saturday: 11 AM – 8 PM

Google reviews score3.9/5
Facebook reviews scoreN/A
Total reviews3/5
Score consistency3/5
Pricing4/5
Reliability and experience3/5
Service integrity4/5
Reliability4/5
Variety of services4/5
Accommodation of client needs3/5
Versatility of helpers4/5
Timeliness4/5

Pros

  • Transparent and Efficient Services
  • Affordable Pricing
  • Experienced Tamil Maids Employed
  • Personalized Approach

Cons

  • Limited International Reach
  • Slight complaints about services

Danz Hariya Employment Services, established in Singapore in 2010, has rapidly risen to prominence as one of the top Indian maid agencies in the region. Their success in the industry is attributed to their commitment to transparency, efficient service, reasonable pricing, and the effective use of information technology.

We like that the agency specializes in matching clients with experienced Tamil maids from India, who are well-versed in various household tasks. This specialization allows them to cater to a specific clientele seeking domestic helpers with cultural and language compatibility.

Aside from this, it also takes pride in its personalized approach to matching clients with suitable maids. They invest the time to understand each household’s unique needs and preferences, ensuring a more tailored and satisfactory placement.

While Danz Hariya Employment Services has made a significant impact in Singapore, its focus appears to be primarily on the local market. For individuals residing outside Singapore seeking Indian maid services, the agency’s limited international reach may be a limitation.

In summary, Danz Hariya Employment Services has established itself as a prominent Indian maid agency in Singapore, known for its transparency, efficiency, and affordable pricing. Their specialization in Tamil maids, personalized approach, and comprehensive services are commendable.

22. Orchard Employment Agency

Services: Maid Recruitment

Website: https://orchardemployment.sg/

Address: 304 Orchard Road #01-40 Lucky Plaza Singapore

Contact Details: [email protected] | 98506301

Operating Hours: Contact for more information

Google reviews score4.8/5
Facebook reviews score5/5
Total reviews4.9/5
Score consistency5/5
Pricing4/5
Reliability and experience5/5
Service integrity4.5/5
Reliability4.5/5
Variety of services4/5
Accommodation of client needs4/5
Versatility of helpers4/5
Timeliness4.5/5

Pros

  • Accredited by the SG Government
  • Proactive and Responsive Service
  • Experienced and Efficient Team
  • High Maid Retention Rate

Cons

  • Limited information on website

Orchard Employment Agency boasts one of the highest maid retention rates in Singapore.

We find that this is a significant positive point as it indicates that maids placed by the agency tend to stay with their employers for an extended period, reflecting positively on the quality of their placements.

We think their team is well-experienced in the industry, contributing to a hassle-free process.

Their experience is reflected in their ability to handle various aspects of hiring, contract renewal, and document organization efficiently.

We like the convenience they offer all in all.

They handle paperwork through email or WhatsApp so it streamlines the process, eliminating the need for clients to visit the office for administrative tasks. This efficiency is particularly noteworthy for individuals with busy schedules.

We praise them for their proactive and reactive approach. Their responsiveness is crucial in addressing client queries and concerns promptly, contributing to a positive overall experience.

What’s more is they’re accredited by the Singapore Government which adds to their credibility.

23. Best Human Resource

Services: Maids

Website: https://www.besthr.com.sg

Address: 545 Orchard Rd, #04 15, Singapore 238882

Contact Details:  +65 8223 9481

Operating Hours:

Monday – Friday: 11:00 AM – 7:30 PM

Saturday: 11:00 AM – 6:00 PM

Sunday: 11:00 AM – 4:00 PM

Google reviews score4.7/5
Facebook reviews scoreN/A
Total reviews4/5
Score consistency4/5
Pricing4/5
Reliability and experience5/5
Service integrity5/5
Reliability5/5
Variety of services4/5
Accommodation of client needs5/5
Versatility of helpers4/5
Timeliness5/5

Pros

  • Commitment to Personal Data Protection
  • Responsive and Professional Staff
  • Quick Turnaround Time

Cons

  • Rates unavailable online

Best Human Resource, a Singapore-based agency specializing in maid placement services, has garnered positive feedback for its commitment to professionalism and efficient communication. 

We like that clients express satisfaction with the agency’s services, with both Ms. Anjali and Ethel receiving praise for their helpfulness and clarity in communication. Recommendations from satisfied clients serve as a testament to the agency’s reliability and the positive impact it has on the overall experience.

Furthermore, Best Human Resource emphasizes the importance of personal information protection, aligning with the Personal Data Protection Act 2012 (PDPA) in Singapore. This commitment to data security instills confidence in clients, assuring them that their personal information is handled responsibly and in compliance with legal standards.

Note though that rates of their services aren’t readily available on their website so interested clients may need to inquire further for more information on their negotiable pricing.

Overall, Best Human Resource’s maid agency stands out as a reliable choice for domestic staffing needs, with a strong emphasis on data protection, efficient communication, and a commitment to timely service delivery. The positive feedback from clients underscores the agency’s professionalism and effectiveness. 

FAQs about Maid Agencies in Singapore