Categories > Repairs
Top 5 Microwave Repair Companies in Singapore
How we picked
Budget
Most clients opt to have their microwaves repaired instead of buying a brand new one because it’s more cost-efficient. That being said, the rates of repair services should be reasonable and not cost anywhere near buying a brand new appliance.
Client satisfaction
Client satisfaction is a skill most companies don’t develop enough, but it is one of the most important factors clients look for in the service industry.
Scope of repair services
We looked for companies with service menus that allow them to diagnose and repair any microwave issue clients may encounter.
Knowledge
There are plenty of brands of microwaves, and each one is different from the another. Companies that have the skill and experience to work with multiple brands are usually the most successful ones.
1. Yeobuild HomeRepair
Services: Appliance repair, system repair
Website: https://yeobuild.com.sg/
Address: 5000 Ang Mo Kio Ave 5, #02-10 Techplace 2, Singapore 569870
Contact Details: +65 6746 6177
Operating Hours:
Monday – Friday: 8:30 am – 6 pm
Google Reviews Score | 4.3/5 |
Facebook Reviews Score | 4.6/5 |
Total Reviews | 5/5 |
Score Consistency | 4.6/5 |
Budget | 4.5/5 |
Client Satisfaction | 4/5 |
Scope of Repair Services | 5/5 |
Knowledge | 5/5 |
Pros
- 40 years of experience
- Expert technicians with 10 years of experience
- One-year warranty
- All-in-one service
- Operating hours are relatively longer
Cons
- Late in providing estimates
- Closed on weekends
With over 40 years of experience, YeoBuild is the go-to company for an all-in-one service in Singapore.
It has an edge over the competition because it allows clients to refer to one shop and one shop only should they encounter problems with any of their appliances at home.
We particularly like that it provides a one-year service warranty on all appliance repairs. This gives clients some peace of mind if ever something happens after the microwave repair.
Most companies don’t offer warranties this long. The usual duration is about a month, while some don’t even offer anything at all.
What really impressed us is the knowledge of its technicians. The majority of them have more than 10 years of experience in the repair and maintenance industry.
However, the provider, unfortunately, has a bad reputation for being late in giving estimates and price quotes.
Some clients claimed to have received the quote only after the service, which led to a lot of unnecessary checking and queries.
We hope YeoBuild had a better process on this aspect and could be more transparent from the beginning of the service so that clients can better prepare their budgets.
YeoBuild is open from Monday to Friday with relatively long operating hours. However, it is closed on the weekends.
2. Tat Hai Repair Center
Services: General repair service
Website: http://tathairepair.com.sg/
Address: 5066 Ang Mo Kio Ind Park 2, Singapore 569569
Contact Details: +65 8555 7676
Operating Hours:
Open 24/7
Google Reviews Score | 3.8/5 |
Facebook Reviews Score | 4.2/5 |
Total Reviews | 4/5 |
Score Consistency | 4/5 |
Budget | 4.5/5 |
Client Satisfaction | 4/5 |
Scope of Repair Services | 5/5 |
Knowledge | 5/5 |
Pros
- 45 years of experience
- All-in-one service
- Transportation fees are waived
- Trade-ins are available
- Expert on multiple brands
- Open 24 hours
- Open all week long
Cons
- Consultation is not free
- Technicians are known to be late
- Technicians are unresponsive
With over 45 years of industry experience, Tat Hai is the most experienced and seasoned full-service repair and maintenance company based in Singapore.
Clients highly recommend its services, making it a household name in the service industry.
What makes it special is that its knowledge of brands is second to none. It is an expert on 24 different brands such as Eurotech, Sanyo, and Whirlpool, just to name a few.
If you are managing a tight budget, you’ll be pleased to know that transportation fees are waived here. However, it does charge a $30 consultation fee.
Although the company is open 24 hours all week long, it can provide immediate services in case of emergencies.
If ever you are not pleased with the brand of microwave you have, you can have it traded in here for a brand you are much more familiar with.
Tat Hai offers plenty of value with its knowledgeable technicians and its long experience working on multiple brands.
It would have received a perfect score on client satisfaction, but some previous clients we spoke to experienced hiccups with some technicians.
Clients have reported very late and unresponsive technicians. One even said that his technician was an hour late to the scheduled service.
3. Song Kwang Electric Service
Services: General home appliance repair service
Website: https://songkwang.com/
Address: 42 Lor Low Koon, Singapore 536452
Contact Details: +65 6282 0738
Operating Hours:
Monday – Friday: 9 am – 7 pm
Saturday: 9 am – 5 pm
Google Reviews Score | 2.8/5 |
Total Reviews | 4/5 |
Score Consistency | 3.4/5 |
Budget | 4.5/5 |
Client Satisfaction | 3/5 |
Scope of Repair Services | 5/5 |
Knowledge | 5/5 |
Pros
- Almost 50 years of experience
- Technicians have an average of 8 years of experience
- Knowledgeable with different brands
- Open from Monday to Saturday
- Technicians can speak Mandarin, English, and Malay
- 3-month warranty guaranteed
Cons
- Relatively small business
- Technicians poorly handle some appliances in deliveries
With almost 50 years of experience in the home appliance repair industry, Song Kwang is a relatively small mom-and-pop style establishment.
Despite being a smaller company, its knowledge, expertise, and experience are unparalleled.
Song Kwang is able to fix common home appliances from microwaves and washers to TVs and even refrigerators.
It’s well adept at repairing models from the big appliance brands like Panasonic, LG, Electrolux, Mitsubishi, and Samsung, to name a few.
The technicians at Song Kwang are also seasoned, each with a minimum of 8 years of experience in the repair service industry. Moreover, technicians are also well versed in English, Malay, and Mandarin.
The pedigree of the company’s technicians makes it one of the best in Singapore and allows it to provide excellent services to a much larger set of clients.
We are also quite impressed by Song Kwang’s 3-month warranty for all its repairs. It will provide any appropriate replacement for parts at no charge.
However, some clients we spoke to claimed that some technicians are not very careful with handling and delivering small appliances.
Some came back with a couple of scratches while some were poorly packed when they were received by the customer.
This could be because there are technicians who are rushing small tasks like wrapping an appliance properly to meet the high demand. This could be a problem of having a small company with limited manpower.
4. HomeUnited Repair Service
Services: General repair service
Website: https://www.homeunited-repair.com/
Address: 48 Jln Ketumbit, Singapore 808901
Contact Details: +65 8945 6948
Operating Hours:
Monday – Friday: 8 am – 6 pm
Google Reviews Score | 4.7/5 |
Total Reviews | 3.5/5 |
Score Consistency | 4.1/5 |
Budget | 4.5/5 |
Client Satisfaction | 4/5 |
Scope of Repair Services | 5/5 |
Knowledge | 5/5 |
Pros
- 63 years of experience
- Well-known company
- Can handle difficult repairs
- Good repair process
- 1-year warranty
Cons
- Changing schedule time without informing the client
- Closed on weekends
- Changing rates from consultation to final billing
With over 63 years of experience in the industry, HomeUnited Repair Service is one of, if not the most, experienced repair and maintenance companies in Singapore.
Many Singaporeans swear by it. The company has gained clients from different generations, which assures us it knows the industry front and back.
HomeUnited has plenty of successful jobs and services under its belt and takes on even the most difficult repairs. It offers repairs for most home appliances, which is perfect for clients who are looking to get multiple appliances fixed.
It also provides a 1-year warranty for its services, which is quite rare in the industry as most companies only provide a one-month or two-month warranty.
We also like its process of repairing. It takes its time consulting with the owners regarding the problem and taking notes of it.
HomeUnited also takes photos of the microwave to better assess and analyze the issue after the consultation.
However, it has a negative reputation for changing planned scheduled times without informing the clients. This is especially frustrating for those who have a tight daily schedule.
Clients also complain about rates changing from consultation to final billing. This is a common issue a company runs into when it does not have transparent pricing.
5. Fixwerks Pte Ltd
Services: General repair service
Website: https://www.fixwerks.com/
Address: 55 Serangoon North Ave 4, S9, #06-11, Singapore
Contact Details: +65 6765 8890
Operating Hours:
Monday, Wednesday – Friday: 9 am – 6 pm
Google Reviews Score | 3.8/5 |
Total Reviews | 3/5 |
Score Consistency | 4/5 |
Budget | 4.5/5 |
Client Satisfaction | 4/5 |
Scope of Repair Services | 5/5 |
Knowledge | 5/5 |
Pros
- Comprehensive service
- Well-known company
- Can handle multiple repairs
- Does commercial services
- 1-year warranty
Cons
- Closed on Tuesdays
- Closed on weekends
- Changing prices
- Late in replying to inquiries
- Does not follow up on clients
Fixwerks is one of the most comprehensive repairs and maintenance companies in Singapore. It offers services for residential and commercial industries such as hotels and restaurants.
It is a well-known company because of its wide coverage of services from repairing kitchen appliances to other household needs such as carpentry and lighting.
If you are looking for a well-known and reliable one-stop shop, then Fixwerks should be at the top of your list.
We are also pleasantly surprised that it provides a 1-year warranty for its services. Fixwerks shows that it has plenty of confidence in its work, and its commitment to its customers is top-notch.
However, we did notice that it has an odd operating schedule. It is closed on Tuesdays and weekends as well.
This may be unfortunate news for interested clients, especially those who are managing a very busy schedule. Although, the feedback has been generally good despite the awkward scheduling.
We also heard of some negative feedback on the customer service end, particularly those clients calling in regarding follow-up services. Some clients complain about late replies, while some didn’t even get a return call.
There were also clients sharing that they were charged significantly more than the agreed-upon price in the beginning stages of the assessment.