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telehealth-services-singapore

5 Best Telehealth Services in Singapore That’ll Provide You Healthcare Without the Waiting Room

Pricing: We looked for platforms that offer transparent consultation fees with no hidden charges. Preference was given to services with affordable rates, flexible payment options, and clear pricing for medication delivery, follow-ups, and specialist referrals.

Service Range: We chose telehealth services that cover a broad spectrum of medical needs, including general practitioner (GP) consultations, mental health support, chronic condition management, pediatric care, and specialist access.

Doctor Qualifications: We evaluated the credentials of healthcare professionals listed on each platform.

Services staffed by licensed doctors registered with the Singapore Medical Council (SMC), the Ministry of Health (MOH), or other relevant boards were prioritised.

Consultation Experience: We checked the quality of virtual consultations, including wait times, session clarity, and how thoroughly doctors addressed patient concerns. Services with consistent, professional care delivery were favoured.

Medication & Delivery: We assessed how efficiently each platform handles prescriptions. Services that offer same-day or next-day medication delivery, electronic prescriptions, and real-time updates on order status were ranked higher.

Living alone for the first time was honestly the dream—I could stay up as late as I wanted and finally binge all the shows my parents banned when I was a kid. 

But it didn’t take long to realise the catch: I had to cook, clean, assemble furniture, and worst of all… handle being sick on my own.

So when I started coughing non-stop, had cold sweats, body aches (the full works), I just lay in bed and hoped for the best. My parents weren’t around to drag me to the clinic, but they were around to yell at me over the phone to go see a doctor.

I barely had the energy to walk, let alone commute. That’s when I found out about telehealth services in Singapore. 

Within minutes, I got an online consult and my meds delivered—absolutely life-saving. Here are the top ones I found.

1. Fullerton Health

fullerton-health

Instagram: https://www.instagram.com/fullertonhealthsg/?hl=en

Facebook: https://www.facebook.com/fullertonhealthsg

Website: https://www.fullertonhealth.com/

Application: Fullerton Health Concierge 

Business hours: Open 24/7 

Services: Health Screening Reviews, GP Consultations, Post-Vaccination Reviews

Google Play reviews score3.9/5
Apple App Store reviews score5/5
Total reviews3.9/5
Score consistency 4.22/5
Pricing(A higher score means better value)4.5/5
Service Range4.5/5
Doctor Qualifications5/5
Consultation Experience4.5/5
Medication & Delivery5/5

Fullerton Health aims to perfect the idea of booking a consultation straight from bed through their Fullerton Health Concierge app.

Every session is with a licensed GP who’s certified by the MOH. They also undergo additional internal training, ensuring competent care, whether it’s for general illnesses, chronic disease management, or structured care programmes.

You’ll even notice how Fullerton integrates into corporate health plans. Many users access the service through their employers, allowing transitions from teleconsults to in-clinic referrals and long-term care. 

After your consult, prescriptions are handled properly. Meds are packed at a nearby clinic and delivered to your doorstep—free of charge.

What I especially like about Fullerton is how there are no hidden fees, and you know upfront what kind of consult you’re getting into. Even after-hours sessions have clearly listed surcharges.

The app itself works well for most, though some users mention limited booking flexibility.

Pros

  • Easy-to-use app
  • Transparent pricing
  • Free medication delivery 
  • Wide range of services
  • Integrated into many corporate health plans
  • Licensed doctors

Cons

  • Limited booking flexibility

Easy to use but needs to be checked before being sent to process.

Update my claims for my follow-up treatments since the year 2022, easy to use but needs to be checked before being sent to process, ok .

Kwok Chee Weng, Google Play Review

I can sign directly on the app to create a claim.

“The e-signature is a huge improvement. Now I can sign directly on the app to create a claim.

Tran Duc Sang, Google Play Review

2. SingHealth Polyclinics

singhealth-polyclinics

Instagram: https://www.instagram.com/singhealthpolyclinics_shp/?hl=en

Facebook: https://www.facebook.com/SingHealthPolyclinics/

Website: https://polyclinic.singhealth.com.sg

Application: Healthy Buddy Mobile App, Zoom

Contact: +65 6643 6969

Email: [email protected]

Business hours

  • Monday to Friday – 8 AM to 4:30 PM
  • Saturday and Sunday – Closed

Services: General Medical Conditions Consultations, Family Planning, Chronic Medical Conditions Consultations

Google Play Store reviews score4.2/5
Apple App Store reviews score4/5
Total reviews4.2/5
Score consistency 4.86/5
Pricing(A higher score means better value)5/5
Service Range4/5
Doctor Qualifications5/5
Consultation Experience4.5/5
Medication & Delivery5/5

Whether you’re an existing patient with chronic conditions or just feeling a mild cough coming on, SingHealth Polyclinics’ video consultations can save you a trip and some queue time.

The setup is pretty direct. You log in through the Health Buddy app, book a slot, and wait for a secure Zoom link to arrive. 

Doctors on the other end are fully licensed SingHealth physicians trained in telemedicine protocols, ready to issue MCs, prescriptions, and even referral letters when necessary.

What sets SingHealth apart is its clear pricing structure and government subsidies. Singaporeans and PRs enjoy significantly lower rates, with flexible payment options and Medisave claims baked in. 

Medication delivery is well-handled, too: same-day for general conditions, and free multi-day delivery for chronic follow-ups or family planning needs.

The system does come with limitations. It’s strictly for adults and slots—especially same-day ones—can be snapped up fast. 

Pros

  • Licensed doctors
  • Can issue referrals
  • Affordable 
  • Same-day delivery available

Cons

  • Only available to adults
  • Same-day slots can fill up quickly

Convenient for them to book a slot in the Polyclinic and to get their medication via this app.

I have been using Health Buddy for myself and added my parents to the app as it is useful as a reminder for their next appointment. It is a very efficient and easy-to-use. I had recommended my friends and elderly relative to download the app as it is convenient for them to book a slot in the Polyclinic and to get their medication via this app.

Herni K., Google Play Review

I like the function of registering online and tracking the number of patients before me.

Health Buddy is a really useful and user-friendly app. It allows me to view and reschedule my own and my children’s appointments. I like the function of registering online and tracking the number of patients before me. Also, I can make a payment online anytime after the appointment. Definitely would recommend this app to my friends and family.

Angela Zhang, Google Play Review

3. Dr. Anywhere

dr-anywhere

Instagram: https://www.instagram.com/doctoranywhere/?hl=en

Facebook: https://web.facebook.com/DoctorAnywhere

Website: https://sg.doctoranywhere.com

Application: Doctor Anywhere

Contact: +65 3158 4622

Business Hours: Open 24/7

Services: 24/7 GP Consultations, Specialist Teleconsults, Mental Health Support

Google Play reviews score4.9/5
Apple App Store reviews score4.9/5
Total reviews4.9/5
Score consistency 5/5
Pricing(A higher score means better value)4/5
Service Range5/5
Doctor Qualifications5/5
Consultation Experience5/5
Medication & Delivery5/5

Dr. Anywhere is an all-rounder app for health. They have doctor consultations, therapy sessions, lactation support, specialist care, nutrition coaching—you name it. 

I think the best part is that it’s 24/7 and literally available from your phone!

Booking a session is meant to be easy—just tap through the app, and a doctor will be with you in minutes, even at 3 AM. 

For most GP concerns, you can get MCs, referrals, and prescriptions all in-app. Delivery is quick, too, usually under 3 hours, and medical records are saved neatly for easy access.

Beyond coughs and fevers, you can also speak with dermatologists, paediatricians, psychologists, and certified lactation consultants—all properly licensed and MOH-certified. 

The platform rolls out frequent promos, student rates, and subscription plans if you’re looking to commit. But it does get a little pricey if you’re seeing specialists or booking late at night. 

Pros

  • Licensed doctors
  • 24/7 access
  • User-friendly app 
  • Medication delivered quickly 
  • Wide range of services
  • Offers subscription plans, promo codes, and student discounts

Cons

  • Specialist care and late-night consults can get expensive

The prompt communications and coordination made the whole process very fuss-free! 

Fah from Doctor Anywhere mobile team was very helpful! She was part of the team who helped me in my home screening & my mother’s as well! The prompt communications and coordination made the whole process very fuss-free! Highly recommend everyone to try DA’s home screening package from the comfort of your home!

Chad Lau, Google Review

The doctors are very helpful, listen to you and your condition, and give appropriate advice based on your medical condition.

Usually, the doctors are very helpful, listen to you and your condition and give appropriate advice based on your medical condition. Usually, if it’s serious, you will need to go down and see a specialist or a hospital. Non-serious medical conditions were addressed by the doctor. Overall very good and very helpful.

Siti Raidah, Google Play Review

4. Really Sick SG

really-sick-sg

Instagram: https://www.instagram.com/reallysick.sg/?hl=en

Facebook: https://web.facebook.com/reallysick.sg/?_rdc=1&_rdr

Website: ​​https://www.reallysick.sg

Contact: +65 8853 4420

Email: [email protected]

Business Hours: Daily – 6 AM to 11:55 PM

Services: Medicine Prescriptions, Specialised Consultations, General Condition Consultations

Carousell review score5/5
Google review score4.9/5
Total reviews4.95/5
Score consistency 4.93/5
Pricing(A higher score means better value)5/5
Service Range3.5/5
Doctor Qualifications5/5
Consultation Experience4.5/5
Medication & Delivery3.5/5

I stumbled on Really Sick the same way most people do—half-asleep, sick, and typing “MC online” into a browser.

Starting at S$10 for a simple consult, the pricing is unbeatable. You know what you’re paying for upfront, and that clarity has made it a hit with students or anyone on a budget.

It’s also incredibly easy to use. There’s no app—just hop onto their browser-based platform and log in via Singpass or MyInfo. 

Once you’re in, you can get checked for minor issues, meaning headaches, colds, or cramps. If it’s for anything serious, I suggest you head to an on-site clinic instead.

You’ll then meet SMC-registered doctors for the online consults. Their names and credentials are displayed onscreen, so you know exactly who you’re speaking to.

I’d say there are a few issues, though. Some users mention that the delivery details are vague and the service is limited.

Pros

  • Affordable
  • Fast access
  • Licensed doctors
  • Easy to use

Cons

  • Vague delivery details 
  • Service range is limited

They were professional, attentive, and provided clear explanations for my concerns. 

I highly recommend it! The platform was user-friendly, making it quick and hassle-free to book an appointment. I was connected to a doctor within minutes, and they were professional, attentive, and provided clear explanations for my concerns. They took the time to listen and offered practical advice.

Revy Adamz, Google Review

I was pleasantly surprised to receive the prescribed medication in under an hour. 

Excellent service! I injured my lower back and couldn’t make it to the clinic, so the telemedicine consultation was the perfect solution. The doctor was professional, and I was pleasantly surprised to receive the prescribed medication in under an hour. Highly recommended!”

Rek Yue, Google Review

5. Air Doctor

air-doctor

Instagram: https://www.instagram.com/airdoctorapp

Facebook: https://www.facebook.com/airdoctorltd/?locale=gn_PY

Website: https://air-dr.com/webapp/#home

Application: Air Doctor

Email: [email protected]

Business Hours: Open 24/7 

Services: GP and Specialised Consultations, Acute and Urgent Travel Related Care

Google Play Store reviews score4.7/5
Apple App Store reviews score4.7/5
Total reviews4.7/5
Score consistency 5/5
Pricing(A higher score means better value)4/5
Service Range4.5/5
Doctor Qualifications5/5
Consultation Experience4.5/5
Medication & Delivery3/5

While it’s especially popular with travellers and expats, anyone in Singapore can use Air Doctor to connect with licensed local doctors across various specialties.

The app lets you choose the kind of consult you need—teleconsult, clinic visit, or even a hotel or home appointment. 

You’ll be able to see the doctor’s profile, check what languages they speak, and view prices before booking. For those with travel insurance, some consults may even be cashless. 

I’ve been told that it’s even handy for quick, non-emergency care like food poisoning, sore throats, or prescription refills.

All doctors listed on the platform are vetted local practitioners. You can filter by specialty, gender, and language, and there’s a broad network to choose from—GPs, dermatologists, orthopedists, paediatricians, gynaecologists, and dentists. 

Just note that you’ll need to head to a pharmacy to pick up any prescribed meds—Air Doctor doesn’t handle medication delivery.

Pros

  • Licensed doctors
  • Can choose your preferred language
  • Ideal for expats and travellers
  • Wide range of services

Cons

  • No medication delivery

We were able to get doctors’ visits at our apartment for the same day, and all covered by our insurance.

“Air Doctor was a lifesaver while travelling. My girlfriend and I fell badly sick, we were able to get doctors’ visits at our apartment for the same day, and all covered by our insurance, so we didn’t have to spend anything.”

Avig Var, Apple App Store Review

The app is super was to use and it is accompanied by first-class customer service.

“Got to use AirDoctor as they are partners of my travel insurance provider. The interaction with AirDoctor was excellent- the app is super was to use and it is accompanied by first-class customer service via WhatsApp”

Xambanga, Apple App Store Review